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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Hawaii
1 review
0 helpful votes
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Never Received
May 30, 2023

Not good, never received my item...but they didn't have a problem taking my money...I WILL NEVER BUY FROM THEM AGAIN, AND YOU SHOULDN'T EITHER.

Date of experience: April 29, 2023
Alaska
1 review
0 helpful votes
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Inconsistent sizes. Service ok
April 30, 2023

I ordered two dresses size L. One was very big and the other small. Size not consistent.

Date of experience: April 29, 2023
Michigan
1 review
0 helpful votes
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I could not reach Azzlee for instructions to return items. This is my second time reviewing but no instructions on how to return and get my money returned

Date of experience: April 29, 2023
Indiana
1 review
0 helpful votes
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Too small for shorts
May 30, 2023

Shipping was fine jacket was right size however shorts were too small in the waistband

Date of experience: April 29, 2023
Washington
1 review
0 helpful votes
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Items photograph well
May 29, 2023
Updated review

The V-neck leaf print long sleeve blouse was the only item I kept and I appreciate its feel and good stitching around the neck. I have yet to launder it. Other pieces I chose have baggy stitching and lower quality of fabric.

Date of experience: April 29, 2023

The shipping statement while shopping said '3-5 business...
April 9, 2023
Previous review

The shipping statement while shopping said '3-5 business days'...at transaction point '8-10' days.

Date of experience: April 8, 2023
Virginia
2 reviews
0 helpful votes
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Shopping Experience
May 29, 2023
Updated review

Easy to go back and forth between "shopping" and "cart" - I really liked the style of my tops but I was disappointed in the quality of material on three of the tops and also the fit of tops - normally I wear a medium or large top - I ordered one large(because of cut) and XL for the other four(previous experience)tops and the XLs were snug fitting -

Date of experience: April 29, 2023

Easy to go back and forth between "shopping" and "cart"
April 9, 2023
Previous review

Easy to go back and forth between "shopping" and "cart" - hopefully sizes are accurate!

Date of experience: April 8, 2023
Maryland
1 review
0 helpful votes
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Read above what I wrote about both suits. My review is above

Date of experience: April 29, 2023

My bank created a fraud alert
April 4, 2023
Previous review

My bank created a fraud alert. When I went through the whole process of entering my card number, the program would not let me apply my SS10 discount which was $9 and change. It would be appropriate if Azzlee charged me $83.67 (w/discount code) versus the $92 & change.

Date of experience: April 4, 2023
Tennessee
1 review
0 helpful votes
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I never received my order.
May 29, 2023
Updated review

I ordered these items because I can't find these types of clothes where I live.
Very disappointed I never received them.

Date of experience: April 29, 2023

Easy to navigate site
March 30, 2023
Previous review

Easy to navigate site. A very nice selection. Different items than other clothing retailers.

Date of experience: March 30, 2023
Kansas
1 review
0 helpful votes
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Overall experience
April 29, 2023

I got my order as expected, in about a week. Love the blouses I ordered, beautiful colors. Very nice soft material, great fit too.

Date of experience: April 29, 2023
Pennsylvania
1 review
0 helpful votes
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Unhappy
May 29, 2023

I received pants and didn't know who they were from. I do order a number of things on line. There were no lables inside or hanging labels. For days I did not know where they camr from until I got a delivery confirmation and figured it out. There were no receipts or order paperwork inside the envelope...who does that? That is not my experience with other vendors.I request my money back. I do hope you can follow throughon that

Date of experience: April 29, 2023
Texas
1 review
0 helpful votes
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I did get response from customer service, but it has taken forever to get resolved.

Date of experience: April 29, 2023
Texas
2 reviews
0 helpful votes
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Delivery time takes too long
April 29, 2023

Love
The quality of clothing, good material and realistic to the listing… took a little longer for delivery than I anticipated. But overall, I'm pleased

Date of experience: April 29, 2023
Indiana
1 review
0 helpful votes
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Okay but won't border again.
May 29, 2023
Updated review

Annoying Took months to arrive. Material is a bit flimsy but styling is good.

Date of experience: April 29, 2023

Quite efficient
April 6, 2023
Previous review

Quite efficient.

Date of experience: April 6, 2023
Oklahoma
1 review
0 helpful votes
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Service review
May 29, 2023

I need to return these blouses. Sent email Thurs 4-27. Today is 4-29. Have not recieved any response. Not a good experience! Please respond

Date of experience: April 29, 2023
Michigan
1 review
0 helpful votes
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Not received
May 29, 2023

I still have not received my order have gotten 2 emails from you that says I should have gotten it.

Date of experience: April 29, 2023
Texas
1 review
0 helpful votes
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Hard to determine sizes and descriptions of the fit of the clothing

Date of experience: April 29, 2023
Florida
1 review
0 helpful votes
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I am holding my breath to see what the follow through will be like with delivery and quality, etc.
The package came AFTER I traveled so I cannot inventory it or tell you about any of the items until I get home again. I really had hoped to have it here in Puerto Rico.

Date of experience: April 29, 2023

I am holding my breath to see what the follow through...
April 9, 2023
Previous review

I am holding my breath to see what the follow through will be like with delivery and quality, etc.

Date of experience: April 8, 2023
Texas
1 review
0 helpful votes
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No up date
April 29, 2023

Like the clothes but never heard anything after purchasing them. A month later my order arrived. Need more communication thank you

Date of experience: April 29, 2023
Canada
1 review
0 helpful votes
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Trop grand
May 29, 2023

Plus grand que prévu et qualité de tissu quand même bien

Date of experience: April 29, 2023
Illinois
1 review
0 helpful votes
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Love these Clothes
April 29, 2023

Love the clothes. Lots of choices and a great value. Order came promptly.

Date of experience: April 29, 2023