Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Right away I saw two items meant for me! Easy checkout. I'll be back!
I'm satisfied with the legging I received. However, I'm dissatisfied with the blouses (4), I don't like the material or the style, not what I was looking for. I want to return the blouses, so far I've sent 3 emails to Azzlee and I've not heard for them. It's supposed to be an easy return?!
Products as described and arrived quickly. Positive experience. Would order again.
When I purchased my new shirts and pants I used the chart guide provided. The shirts were 2 sizes to small and the pants were at least one size to small. I was extremely disappointed because the clothes are lovely. The return policy is nightmare.
I didn´t get my order so I can´t discribe my experience with the products. Please make shure I get my order or give my money back!
About 1/2 the clothes I received are great, the rest did not match the pictures and I want to return (the website says "easy returns!", but I have sent several messages to the customer service email and have never received one reply back.
It took a while to get the order but it came when they said and working with this vendor was fine. I am always skeptical when the shipment is coming from China but this worked out and the outfits I ordered were as expected.
C'est le pire du pire MADE IN CHINA que j'ai acheté
I was very sorry that the white pants were not in stock
The green blouse was quite small compare to the blue one --- and they were supposed to be the same size /// you should advise us when an item is smaller or larger than the common one
I received my order and was very pleased. I plan on ordering again. Quick turn around on my order placed and receiving my order. Thank you
Took forever to get and poor quality clothing … photography looks good on clothing but when you actually receive the clothes the quality is thin materials and see through on some clothing and over all look is not like the photos. Disappointed overall
Returns are not easy. They don't want items returned. They offer 30% refund and you keep the items or a gift certificate on your next order before they will impart the information in a full return at your expense. Lesson learned. I won't order from them again.
Easy and convenient
I'm overall satisfied with the product,not cheesy or cheap looking not like the others advertised that I made the mistake of ordering some?
All the items I ordered met my expansions. One item needs to be exchanged because they sent wrong size, I'm hoping that goes well. Will call tomorrow.
I've been trying to return one of the shirts I bought. No one is responding to me. It shouldn't be this hard to return something.
Overall pleased with products. Easy to place order.
Facile et rapide, mais je déplore les frais d'expédition qui sont élevés.
Very happy with quality of sweatshirt and great service
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

