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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
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Returns
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Customer Service
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I ordered 2 items. The dress was good considering the price. I ordered overall that are so small that they might fit a 10 year old. The fabric is cheap and slinky! Totally Not like the picture at all. The return process is complicated and I will get this taken care of and not order again.
Easy shop and order,
One outfit was nice, the other too big. Ordered the same size for both
I fell for the pretty pictures on line. Won't do that again. Clothing took over a month to arrival and was cheaply made. Shame on me. Lesson learned.
I was skeptical about buying a bathing suit online but it's my favorite item! Fits perfect!
I was very disappointed with this order. The colors of the tops are true to what is shown. The sizes of the tops run very small. You may have to order 2 sizes up to get the size you need. The material is thin, and there is no stretch to it. There was no return slip in the package they came in.
Perfect. Item received in a timely manner. Email updates were appreciated.
Placed order against better judgment because items appeared so nice on Facebook. No return information included with order. No care instructions. Quality of items do not equal the cost.
I waited 3 weeks to receive the order. Pleased with the light weight tops. Slacks did not fit. Waiting for instructions how to return the slacks.
Appreciate the reviews and the sales and % off. Looking forward to receiving some new clothes!
Clothes!
Très satisfaite de ma commande seulement un ensemble qui m a déçu
Not acceptable, I would like full return and at this time I am told 30% return, keeping clothes that don't fit me otherwise pay full postage to States
Very good, easy to deal with *************************************
Very easy to order. This is the first time I'm ordering from. Azzlee. I have looked at your site many times, but I fell in love with your casual graphic top V-neck. I do hope that it fits well.
I think the clothes just look more baggy on me than on the models.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members