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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Arizona
1 review
0 helpful votes
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Not as expected
June 1, 2023

Sizing off, same size of different tops, one snug,one large. Cotton shorts were not a good cotton, too thin.

Date of experience: May 1, 2023
Minnesota
1 review
0 helpful votes
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Won't order again
June 1, 2023

Quality is not bad for the price but the sizes are not true and it takes too long to get. Much longer than the 10 to 12 days noted.

Date of experience: May 1, 2023
Arizona
2 reviews
0 helpful votes
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Great Company!
May 2, 2023

I was skeptical about ordering because there are so many sites that sell crap quality clothes. I took a chance with Azzlee and they met and exceeded all of my expectations. I just ordered 3 more items and can't wait to get them!

Date of experience: May 1, 2023
Tennessee
1 review
0 helpful votes
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Not what I ordered
June 1, 2023

Not the material or color as shown. Disappointing to say the least.

Date of experience: May 1, 2023
New York
1 review
0 helpful votes
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Have been in contact with Rita, customer service regarding three items received that were too dmall and I requested the nxt larger size.

Date of experience: May 1, 2023
Oklahoma
1 review
0 helpful votes
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Customer service lacking
June 1, 2023

I have emailed multiple times concerning how to return the items, and have not heard back at all.

Date of experience: May 1, 2023
New York
1 review
0 helpful votes
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Not pleased
June 1, 2023
Updated review

After 4 emails & wsaiting for a response I finally was told I would receive 50% of a refund & keep the blouses ( they don't fit) & thats the best they can do… I am waiting to get my refund on my credit card

Date of experience: May 1, 2023

Looking forward to attractive blouses arriving
April 11, 2023
Previous review

Looking forward to attractive blouses arriving

Date of experience: April 11, 2023
Florida
2 reviews
0 helpful votes
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Dissatisfied customer
May 31, 2023

My experience has been miserable. The cloths were several sizes too small. I could not even try them on. I replaced them to the original ziplock package and requested the refund information 9 days ago. Im still waiting! I don't want a partial credit. I want to return for a refund. I will pay shipping.

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Never Received Order
May 31, 2023

I have not received my order over 30 days after the order was placed. I was looking forward to the outfits. Email to customer service has not been answered.

Date of experience: May 1, 2023
Georgia
1 review
0 helpful votes
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No product
May 31, 2023

I did not get my products.i got an email saying my product has been delivered, but sadly no.

Date of experience: May 1, 2023
Australia
1 review
0 helpful votes
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Received the Multi Casual Tops Round Neck Long Sleeve Color Block Printed Sweatshirts but not the Matching Casual Tops Round Neck Long Sleeve Spot Printed Sweatshirt. I have notified Azzlee of the discrepancy but yet have not received my paid for goods.

Date of experience: May 1, 2023
Washington
1 review
0 helpful votes
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Disappointing
May 31, 2023

Order a size up on 4 items, to be safe. Only one item fit. Am still waiting for response about returning items and getting a refund. The address on the original packaging, is "only for returns" no other instructions included with items. Will not order from here again.

Date of experience: May 1, 2023
Virginia
1 review
0 helpful votes
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Why have photos showing two shirts without describing what your actually getting

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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I purchased five items and four of them were too small. I'm a size 12 in the large items I purchased were loose fitting in the pictures, but too tight in a large.

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Cancelled order they didn't inform customer --out of stock no delivery
Acted at first like it was delivered

Date of experience: May 1, 2023
New Jersey
1 review
0 helpful votes
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Return Address Requested
May 31, 2023

I am still awaiting for the return address.
I was given the option of a gift card but the site did not show me where and how to get it.
Laura

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Poor service and quality
May 31, 2023

Poor communication from seller. Not all items are as they appear on the website. Runs far larger than size would indicate. Have emailed seller to return items, 5 days and counting without response.

Date of experience: May 1, 2023
Michigan
1 review
0 helpful votes
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Skip Azzlee-save your money
May 31, 2023

Poor quality, error in order and no way to contact or return.

Date of experience: May 1, 2023
Texas
1 review
0 helpful votes
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Unhappy
May 31, 2023
Updated review

Easy to order? Yes. Easy to get? No. I have been waiting for weeks! No sign of my blouse I ordered on April 8. Oh, and today is May 1. And yes, I've let Azzlee know already.

Date of experience: May 1, 2023

Very easy to order
April 8, 2023
Previous review

Very easy to order

Date of experience: April 8, 2023
Arkansas
1 review
0 helpful votes
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Informative and easy to order
May 1, 2023

It was easy to view. Informative info on the product. The style and colors are stunning. It looked just the picture. Sizing is very accurate and easy to understand. Very flattering on. Love the fabric.

Date of experience: May 1, 2023