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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Want to return but customer service not responding to advise how.
Plan to send all of this back. Not as expected and poor quality
Very easy to order. Very difficult to return. Hard to find return instructions.
Xl sizes are more like large the picture of the pants really doesnt agree with what was recieved, although pants were lined nicely
Not happy with the material quality and sizing and fit of all but one of my purchases.
Shirts are nice but all were way to small. Not true to size.
I received my order and was thrilled with my purchase. However, when I tried the green blouse on it was too small. I immediately contacted Azzlee customer service and didn't hear back for a week. I immediately responded back with the information they requested in order to return the one item, and once again I have heard nothing back. It's very, very poor customer service. It's because of the lack of customer service that I most likely will not order again from Azzlee, nor recommend Azzlee to others.
I ordered 2 items that did not fit well nor were they high quality. I have been emailing them for a week (as they say on the website) to find out how to return them. No response. Can't find a phone #. Will never order again.
I have sent four emails to customer service requesting information on how to process a return and receive a refund and have not received a response.
Lack of communication- canceled my order due to
It taking 3 weeks to get response after I made a threat to report this company as a fraud, then I got a response. I still have not received my refund a month later. Will be notifying by bank.
Nice fit, good texture and material, short waiting time for delivery!
All was well but i was sent the wrong size. I asked for xl and got small. Have emailed to see if i can exchange
I want to return it and have been communicating with Azzlee without satisfaction. They repllied once with and offer of 30% refund which I rejected. Claimed they would send me a shipping label and address to which to return the item and I've heard nothing.
I need to know how to return this for credit. I will pay ishipping
I did not receive all of my order The main item I wanted never arrived but I was charged in full. I found the quality to be lacking.
I needed to return some items and I am still waiting for instructions.
It's a shame the dress didn't look like the picture. It took a long time to receive it, and the dress is a disappointment. I want to return it.
I was able to find what I was looking for.
Have been trying to get in touch for 2 days for a return label. Very disappointed.
I keep trying to get you to respond to my need to return everything
I like my purchases but need bigger sizes. Have emailed 4 times now with no response. Frustrating. I would order more items but not until I get some satisfaction with exchange procedures.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

