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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Indiana
1 review
0 helpful votes
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Black print dress.
June 3, 2023

Dress was not as expected. Looks like it's screen printed instead of embroidered. Cheap. Won't ever wear it.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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Unhappy customer
June 3, 2023

I was not happy when I opened the package. I ordered three tops, and on all three the material looks different than what they looked like in photo. The fit was not great either. I

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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Not delivered
June 3, 2023

Ordered, never delivered. Can't comment on the clothing because it never delivered. Contacted them several times - they sent me tracking that showed it was never shipped. Now requesting cancellation and refund…. Have my fingers crossed that they manage this better than sending me the order. Not impressed

Date of experience: May 3, 2023
Maryland
1 review
0 helpful votes
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Summer pants
June 2, 2023

I love them but they are not true to size. I ordered a large n I now have to give them to my daughter also the material is a little stiff which it was a softer material

Date of experience: May 3, 2023
Florida
1 review
0 helpful votes
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All articles of clothing were exactly as described. I am very pleased with my order.

Date of experience: May 3, 2023
Washington
1 review
0 helpful votes
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Poor service to return
June 2, 2023

Was given an option to keep but these items were worthless to me as they did not fit. Still working on a return or exchange.

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
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Wrong shirt
June 2, 2023

The size I ordered didn't fit. The shirt did not look like what I ordered. Also received 2 whenI only ordered one. I returned my order.

Date of experience: May 3, 2023
New Jersey
1 review
0 helpful votes
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Happiness
May 3, 2023

Enjoyed the variety of choices to choose from. Fun to see that's available

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
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Terrible service
June 2, 2023

Sizing chart is not right, dress was too small. After a great hassle back and forth, they offered me 50% back and keep the dress, since shipping was so high to send it back. They have no address to ship it back. I lost $40, and this company was horrible to work with. It looks like they are a scam

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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Bad experience
June 2, 2023

I STILL haven't received my order, so I can't even rate anything. I ordered from this company because the ratings were good, but EVERY time I checked my account, nothing changed in the status. The 3 day packing term hasn't happened. Supposedly my items are in Texas now, so I can't cancel my order. The entire thing has taken much longer then expected. I understand about international shipping, but when the responses are extremely slow, and my questions seem to be misunderstood, I lose faith in a company and will NEVER recommend them. I hope the stuff is at least worth the aggravation

Date of experience: May 3, 2023
Utah
2 reviews
0 helpful votes
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Good experience!
May 3, 2023
Updated review

The ordering process was excellent!
Hope the shipment was as described on the website.
Thank you!

Date of experience: May 3, 2023

The ordering process was excellent!
April 13, 2023
Previous review

The ordering process was excellent!
Hope the shipment is quick!
Thank you!

Date of experience: April 13, 2023
Colorado
1 review
0 helpful votes
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Return
May 3, 2023

I requested information on how to do a return and have not heard from anyone.

Date of experience: May 3, 2023
North Carolina
1 review
0 helpful votes
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DO NOT ORDER
June 2, 2023

This site WILL NOT HELP YOU, refund, or do anything to make you happy once you e ordered your clothes. The clothes do not look like what they like on line. DO NOT ORDER!

Date of experience: May 3, 2023
New York
1 review
0 helpful votes
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Happy
May 3, 2023

Took about 3 weeks to receive...top is too small...but, pants fit great...cute outfit.nice material except for the tight top...seemed that the pants material is roomier even though they are the same material..

Date of experience: May 3, 2023
Michigan
1 review
0 helpful votes
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Disappointed
June 2, 2023

Reviews said clothing ran true to size, but everything I ordered ran small.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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I've been trying to get an email reply from Azzlee for returns procedure for 3 days without response.

Date of experience: May 3, 2023
South Carolina
1 review
0 helpful votes
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Still don't have my shipment
June 2, 2023

Been waiting weeks and my products still haven't arrived.

Date of experience: May 3, 2023
Ohio
1 review
0 helpful votes
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Never received the item
June 2, 2023

I have been charged for the bathing suit however I have never received it and this company is very difficult to contact.

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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Un happy buyer
June 2, 2023

Was very disappointed with the time it took to receive my product. I was more disappointed when they arrived and they didn't fit. They were too small. Also as for the quality I was not impressive with it. Shirts were not as good as the pictures looked. I will not ever buy anything from you again. Now I have to figure out how to return and wait who knows how long to get my money refunded.

Date of experience: May 3, 2023
Minnesota
1 review
0 helpful votes
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Order did not arrive. No response from customer service when I submitted an inquiry.

Date of experience: May 3, 2023