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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Nebraska
1 review
1 helpful vote
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A fabulous find!
May 4, 2023

Was nervous about ordering from an online company at first but took the chance. I'm so glad I did! Love all the items I purchased, They are stylish, lightweight for summer and comfortable. Not to mention very reasonably priced. So glad I found you!

Date of experience: May 4, 2023
Spain
1 review
0 helpful votes
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Long time shipping
May 4, 2023

Good, waiting for the shipping, and the blouse has colors not so bright

Date of experience: May 4, 2023
Michigan
1 review
0 helpful votes
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First time buyer
June 3, 2023
Updated review

Received the order in a timely matter but wasn't happy with quality. Have been trying to get informationto return it and have hadno. Still waiting

Date of experience: May 4, 2023

Very easyFirst time buyerHope I'm happy
April 14, 2023
Previous review

Very easy
First time buyer
Hope I'm happy

Date of experience: April 14, 2023
Louisiana
1 review
0 helpful votes
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Nice for summer
May 4, 2023

Order went fine. Items as stated. Sizes run small. Order larger size

Date of experience: May 4, 2023
Nigeria
1 review
0 helpful votes
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Some fit well, others don't
June 3, 2023

The packaging was well done. Some pieces didn't fit well and others were good! The materials used was a good quality overall! Thank you!

Date of experience: May 4, 2023
North Carolina
1 review
0 helpful votes
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Requested a full refund
June 3, 2023

I requested a full refund using the refund instructions on the site and have had NO RESPONSE. This is unacceptable. I ordered on April 11, requested the refund on April 29.

Date of experience: May 4, 2023
Georgia
1 review
0 helpful votes
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Looks like a nightgown
June 3, 2023

Sheer see through material. Not well made. Arrived on time

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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Never again!
June 3, 2023

Disappointed to say the least! Colors don't match. Photos are much better than the product

Date of experience: May 4, 2023
Michigan
1 review
0 helpful votes
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Order experience
May 4, 2023

Overall my experience was good. The thing I was very confused about was the tracking. First I was confused by where my order actually comes from. It took about 11 days to get any notice of it even being shipped. Than it seemed to be stuck in Bloomingdale, IL for 6 days and than all of a sudden it was way up here in Northern Michigan. I wasn't sure what was going on and why it was taking so long in Bloomingdale, IL. I was concerned and really didn't know how to contact anyone until I really dug on your website. So at one point I sent an email but never got a response but than I received my order. So it all worked out but it was a bit worrisome. Now days you never know with all the fake store sites. It would be nice to understand more about this store site. Where are you located and if you have subsites in other areas and if so where. This could all be explained in your about us. I will probably order again because two of my three items I was very happy. The third item I'm awaiting instructions on how to return. So basically my order went pretty good. Don't expect it to come and be delivered in a few days. Mine took just over two weeks almost three. But out of three items it was worth it.

Date of experience: May 4, 2023
North Carolina
1 review
0 helpful votes
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Dissatisfied with one blouse
May 4, 2023

Two blouses were okay, The floral print was too small

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Don't order form them
June 3, 2023

I followed the return instructions and have sent 2 emails requesting return instructions and no one has answered. However, I received a survey AND this rate your purchase email. Don't order from them!

Date of experience: May 4, 2023
Maryland
1 review
0 helpful votes
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2 tops
May 4, 2023

This is the first time I have ordered on this site. I hope I really like the blouses I just ordered.

Date of experience: May 3, 2023
Italy
1 review
0 helpful votes
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Terribile!
June 3, 2023

Ordine del 10 aprile ancora non consegnato: sono arrabbiata, i miei soldi ve li siete presi un mese fa!

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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Customer service response
June 3, 2023

Bad customer service experience. Have emailed twice but no response

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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May 4, 2023

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Date of experience: May 3, 2023
California
2 reviews
0 helpful votes
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Don't order from this company
June 3, 2023

No address
No phone number
Took 5 emails before they told me how I could return my order. I learned a lesson never to order from online without customer service.

Date of experience: May 3, 2023
Canada
1 review
0 helpful votes
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...
May 4, 2023

Exactly as described and ordered.
Someone said the sizes ran smaller but I didn't find that.

Date of experience: May 3, 2023
Minnesota
1 review
0 helpful votes
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Not what I expected
June 3, 2023

The clothing was not the same as what I saw in a picture.

Date of experience: May 3, 2023
Texas
1 review
0 helpful votes
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So far so good!
May 4, 2023

Accidentally ordered same items twice and company has agreed to assist in the return of the items for refund.

The items received that I'll keep are on the way.
The items I received are high quality and a good fit.

Date of experience: May 3, 2023
Canada
1 review
0 helpful votes
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Don't be shy to try this company. Summer clothes will make you smile!

Date of experience: May 3, 2023