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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Connecticut
1 review
0 helpful votes
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Great quality great value.
May 4, 2023

Everything arrived all items are great quality and fit perfectly! I will definitely order again

Date of experience: May 4, 2023
Minnesota
1 review
0 helpful votes
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Lovely clothes!
May 4, 2023
Updated review

Thank you!lovely pieces but not my style unfortunately.

Date of experience: May 4, 2023

Thank you!
April 14, 2023
Previous review

Thank you!

Date of experience: April 14, 2023
Minnesota
1 review
0 helpful votes
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Fail in the return experience
June 3, 2023

I'm still trying to get response to many emails about returning my items.
I need the return instructions and the return label.

Date of experience: May 4, 2023
Florida
2 reviews
0 helpful votes
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Scary
June 3, 2023
Updated review

It was ok. Liked the size chart. The pictures displayed made the clothes look lovely. Afraid to order again for fear of what I will get.

Date of experience: May 4, 2023

It was ok
April 13, 2023
Previous review

It was ok. Liked size chart

Date of experience: April 13, 2023
Virginia
1 review
0 helpful votes
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Clothing received
May 4, 2023

Very happy with product, is as described in pictures

Date of experience: May 4, 2023
Michigan
1 review
0 helpful votes
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Poor customer Service
June 3, 2023

I've sent three emails to customer service in order to get return authorization. I received one response from my first request stating they needed more information. I sent more information and no reply. You can't return items to the address on the package. Frustrated and wondering if they are legit.

Date of experience: May 4, 2023
Indiana
1 review
0 helpful votes
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Runs small
June 3, 2023

I wear a large. I ordered a large and it fit like a medium. Very unhappy with your sizing chart. Would not order from this site again. It took forever for the pkg to arrive which was another shortcoming.

Date of experience: May 4, 2023
Pennsylvania
2 reviews
0 helpful votes
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Terrible
June 3, 2023

I will not be ordering from this company in the future
Poor quality clothing - entire order was terrible

Date of experience: May 4, 2023
Italy
1 review
0 helpful votes
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Acquisto
June 3, 2023

Esperienza in parte positiva, le mie taglie sono difficili.

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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Recent order
May 4, 2023

Like the clothing. Wish all the care instructions didn't say "hand wash", but otherwise good fit and comfortable

Date of experience: May 4, 2023
Colorado
1 review
0 helpful votes
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Thin cheap/small
June 3, 2023

Customer service is horrible, it takes days for them to reply.

Date of experience: May 4, 2023
Nebraska
1 review
0 helpful votes
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Tops
June 3, 2023

Did not like the material. I also was too large.
I can't seem to get any information on how to return

Date of experience: May 4, 2023
Colorado
2 reviews
0 helpful votes
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Excuses Excuses
June 3, 2023

First, items I ordered were on back order, second, items are in the warehouse, order ready to prepare, then told items will be shipping, then shipped with a tracking number that doesn't go anywhere official, just back to their page. Original order said up to 8 business day, its now been over a month and still haven't received any part of my order.
Had to dispute for non receipt of order with my credit card co to get a refund.
Original order March 29,2023 still haven't received order May 4,2023.

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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I did not call I send email waiting for respond hopefully I get help.

Date of experience: May 4, 2023
Virginia
2 reviews
0 helpful votes
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Very Dissatisfied
June 3, 2023
Updated review

Photos look much better than the quality of the garments. Poor quality flimsy fabric. Customer service was terrible. Emailed back and forth for weeks asking for a refund. Finally accepted a gift card to the site for a portion of my order. Big mistake. Still terrible garments but a couple tops I can wear around the house when cleaning or gardening. All the rest were donated to the Mission Store. Not sure anyone will want them. They will probably end up being trashed. Easy Returns should be removed from the site!

Date of experience: May 4, 2023

Great website
March 8, 2023
Previous review

Great website. Easy to navigate. Sets off some of my security alerts on my computer. Might want to check those out.

Date of experience: March 7, 2023
Idaho
1 review
0 helpful votes
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Good Value for the Money
May 4, 2023

I just wish there were more photos and details of the items.

Date of experience: May 4, 2023
Maine
1 review
8 helpful votes
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I ordered 166$ worth of product and never received it. This company is a SCAM! BEWARE! The ads are great but they are BS!

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Doesn't fit.
June 3, 2023

You sent the dress in a timely manner which was great but it's too small so will be returning it.

Date of experience: May 4, 2023
Tennessee
1 review
0 helpful votes
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Camaflouge two piece suit
May 4, 2023

Great experience with ordering but unfortunately, as sometimes happens with online orders, the outfit is way too big.

Date of experience: May 4, 2023
Virginia
1 review
0 helpful votes
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Not thrilled
June 3, 2023

The items were all made of thin fabric and not the quality I expected. I won't order from them again

Date of experience: May 4, 2023