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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Illinois
2 reviews
0 helpful votes
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Very Disappointed
June 4, 2023

Ordered the dresses on April 11 for a wedding I was attending on April 29. Did not receive the dresses until after I got home from the wedding on April 29. Was unable to wear them so I am want to return them with full refund. Please send me a return label!

Date of experience: May 5, 2023
Canada
1 review
0 helpful votes
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Sizing chart is not accurate...
June 4, 2023

The sizing chart is misleading... I ordered a medium... definitely needed a size up. I'll have to give them to a friend!...disappointed.

Date of experience: May 5, 2023
Canada
1 review
0 helpful votes
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1st time buyer
May 5, 2023

Had no problem
Got what I expected. Took a chance and was happy with purchase.

Date of experience: May 5, 2023
Florida
2 reviews
0 helpful votes
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Stay Away!
June 4, 2023

I ordered 5 tops without the illusion that they would be top quality. When I got them (took about 3 weeks!) the material was chinzee and the items did not fit. I contacted them to return the items. It takes them about a week to get back to you! Then they said I could keep the items and they would give me 30%back. What?! I told them I wanted to return them and receive a full refund. Again, a week later, they offered 50% and I keep the items. Obviously getting no where, I said fine, give me 75% back and I'll keep the items. That was a week ago and still no reply! I would not recommend buying from them!

Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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Happy customer
May 5, 2023

Great website with very nice clothes. The website was easy to navigate and everything was well marked. The prices are ok.

Date of experience: May 5, 2023
Texas
1 review
0 helpful votes
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Not a good experience
June 4, 2023

Items received are not good quality products. Attempting to return. No response.

Date of experience: May 5, 2023
GB
1 review
0 helpful votes
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Not good
June 4, 2023

I wanted to return this top,but when I asked for return address was not answered for over a week! Then told they would give me 30% refund and keep the blouse that didn't fit! Very unhappy

Date of experience: May 4, 2023
Italy
1 review
0 helpful votes
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Ok
May 5, 2023

I was a little worried given the reviews on this site and instead exactly what I had ordered arrived

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Very user friendly with such pretty clothes thank you!

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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Bad
June 4, 2023

I want to return items and the company doesn't respond

Date of experience: May 4, 2023
Florida
1 review
0 helpful votes
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Money wasted!
June 4, 2023

Dress was very small, poor quality and nothing like the picture. Company did not respond with return instructions. Never buy from here!

Date of experience: May 4, 2023
North Dakota
1 review
0 helpful votes
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I need to return the item and get my money back, how do I do that?

Date of experience: May 4, 2023
Nebraska
1 review
0 helpful votes
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Return Policy
June 4, 2023

Package arrived in very modest packaging (bag). Need to return due to size and fabric concerns, so awaiting word from Azlee on refund.

Date of experience: May 4, 2023
Canada
1 review
0 helpful votes
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Products not as shown overall
June 4, 2023

Material is relatively cheap and colors are not as shown

Date of experience: May 4, 2023
Montana
1 review
0 helpful votes
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Spring items
June 4, 2023

I have not received this order yet… I placed it on April 11,2023 …. Where is it?

Date of experience: May 4, 2023
Georgia
1 review
0 helpful votes
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Disappointed
June 3, 2023

Very inexpensive looking. Not as expected.
Disappointed in value.

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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No response for return address
June 3, 2023

I asked for a return slip and address numerous times and have not gotten a response.

Date of experience: May 4, 2023
Illinois
2 reviews
0 helpful votes
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FRUSTRATING
June 3, 2023

I HAVE BEEN ASKING TO RETURN THESE ITEMS FROM THE DAY I RECEIVED THEM WHICH HAS BEEN ALMOST TWO WEEKS! NOW I AM GOING OUT OF TOWN AND WILL NOT BE BACK BEFORE THE 30 DAY RETURN POLICY IS UP! I WILL NEVER ORDER FROM YOUR COMPANY AGAIN! THERE IS NO RETURN POLICY YOUR COMPANY JUST KEEP PUTING PEOPLE OFF UNTIL THE 30 DAYS ARE UP!

Date of experience: May 4, 2023
New York
1 review
0 helpful votes
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Very disappointed never received the items that i ordered. I contacted my credit card company

Date of experience: May 4, 2023
Michigan
1 review
0 helpful votes
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Disappointed
June 3, 2023

The Clothing looked great on-line but once received, I found the material to be very thin and unattractive. From the reviews I ordered my regular sizes but everything was too small. Now I am trying to figure out how to return everything.

Date of experience: May 4, 2023