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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I am frustrated that I cannot get a response as to the instructions on how to return some of the items in my shipment.
Took quite a while to receive the item. I thought shipping would be faster
I do like the styles. I had not ordered from here before and needed to send back a few items. So far, it's been impossible to get someone to respond in a timely manner. After numerous emails and a negative feedback response, I finally heard from someone. I had additional questions, and now cannot get another response. I would purchase more, but cannot feel confident that if I need assistance, there would be help.
I feel you are not reponding to me about how to return the dresses I ordered.
I need to have you tell me how to return and get a refund on the dresses.
Soddisfatta degli acquisti…. Consiglio vivamente questo sito con indumenti originali e di tessuto buono
All items too small and material is very thin not at all what I expected
Easy to navigate site, great options, with reviews. Will see how shipping and merch are!
Don't know how to return an item and received no response back to my email
Only 2 of the 5 garments I ordered fit me. I am between a small and medium size, so I order 2 of the same design in different sizes to try. Now have 2 garment to return and this company is nowhere to be found. Very shady business. DO NOT buy from this company.
The merchandise that was sent was super small and not the material it shows in photos
Your clothes are cheap and flimsy. False advertising. You should be ashamed to trick people into buying these clothes. They are not as advertised! You did not respond to my return request. So now I am out over 200 dollars for clothes that don't fit and that I would never wear anyway. I feel as if I've been swindled.
It took a long time to receive my order. When I asked about returns, no response.
I placed an order on April 9th. As of today May 5th, still haven't received it. Was sent an e-mail, after I waited for 5 days for a response. Said an item was out of stock, so they held up the whole order. One would think they would have reached out sooner. To say the least, I'm very disappointed. Wanted the clothes for a vacation I just got back from!
I have been trying to initiate a return of the entire order since April 24. I have emailed numerous times and have not heard back. As a result I just disputed the charge on my American Express.
And trying to process a return we were NEVER. Responded to when emailing *******@azzlee.com to request return.
We emailed them five times over the course of two weeks with all the appropriate information from the order and never got a response!
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

