On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy and quick, the experience was positive, i would shop the site again!
I wanted to return a blouse and when I asked customer service to facilitate this there was no response to my request
The item arrived in a timely fashion and is okay though I always find that on this website the photo is quite different from the actual item. Sizing is a little off too…on the large side.
Pleased with purchasepants looked good please remove me from this evaluation
Reason: too much time required
I've tried 3 times to get return information. Terrible customer service. Would not recommend this company you'll lose money
The pants I received do not have the lantern leg that the pants in the picture do
I love your clothing choices. However, two choices were not what I ordered. Wrong color and print
If you are looking for pieces of clothing with the Miquelon style features or high quality fabric, I cannot recommend shopping with Azzlee. I did not contact customer service because I could not find a way to do so.
I love the outfit, my favorite color, but was a little disappointing in the quality of material. In the picture the shorts looked like Jean material. I still like the outfit.
I thought the clothes were of a better quality, but really a bit cheap looking.
Found the sizing is a little on the small side. Would recommend a sizing chart.
I want to return an item and I am not receiving the information on how to return an item. Unacceptable. I have contacted the customer service twice. It's been 2 weeks and I want to return the item and get a refund!
I hate the fabric used on the tops. They look like rags after a delicate cold wash.
Cute clothes, fabric was really lightweight on the blouse.
Great, the pants fit great! They are comfortable! I can grab them and go!
I started to wonder when they would arrive. However, I did receive them at the correct address.
I would recommend these to other women.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members