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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Maine
1 review
0 helpful votes
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Not so good
June 6, 2023

When I received the package that I had to pick up at the post office, it was ripped open and I was missing the plus size shorts. Not Happy!

Date of experience: May 6, 2023
Idaho
1 review
0 helpful votes
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Not a sweatshirt
June 5, 2023

This was a very thin polyester "shift" size small could have been large. I ordered it as it was called a SWEATSHIRT. The farthest thing from it!

Date of experience: May 6, 2023
Ohio
1 review
0 helpful votes
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Never Received Order
June 5, 2023

I ordered these products on April 13th and have emailed several times to ask why I have not received them as it is well passed the shipping time stated. I have had no response.

Date of experience: May 6, 2023
New Zealand
1 review
0 helpful votes
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Quality
May 6, 2023

Easy access - trusting the sizing and fabric will not disappoint.

Date of experience: May 6, 2023
Arizona
1 review
0 helpful votes
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Clothing
May 6, 2023

Good ………………that is all I have to say next time I'll not do a review if your telling me how many words I have to use

Date of experience: May 6, 2023
Virginia
1 review
0 helpful votes
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Disappointed
June 5, 2023

I have not received communication with the information I need to return the pants that don't fit properly. I placed the request on 5/2/23. There should have been information with instructions on returning merchandise included with the order, like Amazon does. I will never order anything from Azzlee again!

Date of experience: May 6, 2023
Massachusetts
1 review
0 helpful votes
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Too small
June 5, 2023

I ordered XL for all items, but they all looked like a size 12.

Date of experience: May 6, 2023
North Carolina
1 review
0 helpful votes
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Requested to return. Instead of returning I'm to get a credit for additional merchandise, but haven't received a response. Understand it's a reduced value, but that's fine.

Date of experience: May 6, 2023
Georgia
1 review
0 helpful votes
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Size
May 6, 2023

I like the merchandise but it was not true to size.

Date of experience: May 6, 2023
Canada
1 review
0 helpful votes
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For now, exhausting. I try to have a address to sent back all the items for an exchange for the same thing, two size higher. Your clothing are for chinese women, not for canadian women.

Date of experience: May 6, 2023
Canada
1 review
0 helpful votes
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Too small
June 5, 2023

I don't like the fabric and the clothes are too small for me i want a refund

Date of experience: May 6, 2023
Pennsylvania
1 review
0 helpful votes
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On the fence
June 5, 2023

The pants are okay. From your website, I was unable to see the type of waist on the paints from the pictures provided. I took a chance and ordered them anyway. I do not prefer high-waisted pants, which they are. So, they are okay.

Date of experience: May 6, 2023
Texas
1 review
0 helpful votes
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Just slow
June 5, 2023

People nice. Having trouble finding contact for "Returns."

Date of experience: May 6, 2023
Ohio
1 review
0 helpful votes
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Very pretty tank dress
May 6, 2023

No problem with delivery. It did take about 3 weeks.

Date of experience: May 6, 2023
Texas
1 review
1 helpful vote
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Be careful—-ordered AN initial three items which arrived and were correct sizing. I wrote a positive review when requested and decided to go ahead and order four more items.

The second order included the first three items (AGAIN) repeated the first items plus four additional items. When I noticed the error I reached out and heard back that I could return the repeat items at my own expense.
I was offered a gift card of $75 or a return label—my choice. I chose to foot the shipping costs and request the return label.

Never heard back.

Meanwhile the second order of seven (three repeats) arrived and there were no
Tags on any of the items—

The sizing was all over the place. Huge or tiny—Clearly they sent left over inventory.

I carefully repackaged the items and requested three times to receive a return label. I was told not to send any returns until they approved it and sent a label with a correct return address.

Their policy insists on original packaging (no problem) and all TAGS intact. —Problem!—Not one item of the seven had any tags on them when they arrived.)

I've written three more emails requesting a return label and acknowledgment that tag requirement must be waived if they arrive without them.

HAVEN'T HEARD ANOTHER WORD FROM THEM. —

BEWARE Of THIS COMPANY AND ITS BOGUS RETURN POLICY!

+13
Date of experience: May 6, 2023
Nebraska
1 review
0 helpful votes
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Great clothes
May 6, 2023

Great customer service. I really liked the clothes.

Date of experience: May 6, 2023
Pennsylvania
1 review
0 helpful votes
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Return Information
June 5, 2023

I am awaiting a response as to where I should return the item as it was not as I expected.

Date of experience: May 6, 2023
New Jersey
1 review
0 helpful votes
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Not as expected..
June 5, 2023

I was a little disappointed.
I expected it to look different ( material and look)

Date of experience: May 6, 2023
Illinois
1 review
0 helpful votes
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Received wrong size
June 5, 2023

I received my order but one top was the wrong size. Ordered XXL and that is what the package says but the actual tag on the shirt is an L.

Date of experience: May 6, 2023
Florida
1 review
0 helpful votes
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I liked the easy check out, and the fashion choices, however the sizing runs small.

Date of experience: May 6, 2023

I liked the easy check out, and the fashion choices
April 9, 2023
Previous review

I liked the easy check out, and the fashion choices.

Date of experience: April 9, 2023