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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Texas
1 review
0 helpful votes
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None of the items fit properly and I have been trying for 2 weeks to get instructions on how to return but have not heard back.

Date of experience: May 7, 2023
Illinois
1 review
0 helpful votes
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Wrong size
June 6, 2023

No one responded to my 2 request to return item. Provide with return instructions

Date of experience: May 7, 2023
New York
1 review
0 helpful votes
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The webiste show so many beautiful items, but the quality is not what I expected. Items are not as described in the item page and the sizing chart is not accurate. Unfortunately, I need to return my items.

Returning - I have sent a request 4 days ago and still have not gotten a response.
This company is overseas -China and I hope they reply responibly.

Date of experience: May 7, 2023
Missouri
1 review
0 helpful votes
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Return
June 6, 2023

I am still waiting on how to return all items. They were either to small or to large

Date of experience: May 7, 2023
Wisconsin
1 review
0 helpful votes
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Looked good on line
May 7, 2023

That's where the problem starts. I can't see the actual garment. Was surprised how mid marked the size is on this garment. Normally I do not wear a 2 x. My usual size is xl. Will be returning this product for refund and not be ordering more.

Date of experience: May 7, 2023
Idaho
1 review
0 helpful votes
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No customer service
June 6, 2023

Trying for 4 days to return a dress, but no response from customer service.

Date of experience: May 7, 2023
NL
1 review
0 helpful votes
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Y
May 7, 2023

I bought a dress online and it arrived now I have to fill out a survey.

Date of experience: May 7, 2023
Pennsylvania
1 review
0 helpful votes
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Cute clothing, disappointing fit, poor packing. No instructions for customer returns or communication.

Date of experience: May 7, 2023
Italy
1 review
0 helpful votes
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ORDINE AZT*******30924
June 6, 2023

MERCE NON RICEVUTA
TRACCIAMENTO PACCO IMPOSSIBILE
LE MAIL RICEVUTE A CONFERMA SONO IN INGLESE, SE SI VENDE IN ITALIA SI SCRIVE IN ITALIANO.

Date of experience: May 7, 2023
New Jersey
1 review
0 helpful votes
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NEVER RECEIVED
June 6, 2023

Terrible. When I alerted you of non delivery, you took your sweet time responding to let me know you would look into it. Again, this is a third contact on my part and still no clothes nor any return of my $100+ payment.

Date of experience: May 7, 2023
Mississippi
1 review
0 helpful votes
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Very displeased
June 6, 2023

I would not purchase from this company again for several reasons. The quality of the material is very poor, the colors are nothing like what is pictured on the website and the sizing is off

Date of experience: May 6, 2023
Colorado
1 review
0 helpful votes
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Horrible experience
June 6, 2023

See my comments below. You have the worst customer service.

Date of experience: May 6, 2023
Washington
1 review
0 helpful votes
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Need to make a return.
June 6, 2023

Website says to contact you to make a return and I am still waiting to receive confirmation to return pants that are too small.

Date of experience: May 6, 2023
Texas
1 review
0 helpful votes
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I was real hopeful I found a good store.
June 6, 2023
Updated review

Easy and efficient but fabric and construction were disappointing.
It's not easy to do returns and

Date of experience: May 6, 2023

Easy and efficient
April 13, 2023
Previous review

Easy and efficient.

Date of experience: April 13, 2023
Virginia
1 review
0 helpful votes
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Poor service
June 6, 2023
Updated review

. First time shopper and not happy with your service still have not gotten response from my last email.

Date of experience: May 6, 2023

I love your clothes
April 15, 2023
Previous review

I love your clothes. First time shopper

Date of experience: April 15, 2023
Georgia
1 review
0 helpful votes
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Not as Pictured
June 6, 2023
Updated review

I would like to return my items, but there seems to be no customer service! I hardly recognize these items as the one in the picture!

Date of experience: May 6, 2023

Lots to look at!
April 15, 2023
Previous review

Lots to look at! Pages! Needs some grouping.

Date of experience: April 15, 2023
District of Columbia
1 review
0 helpful votes
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Disappointed
June 6, 2023

I will never use this company again due to the difficulty in returning an item that does not fit.

Date of experience: May 6, 2023
Washington
1 review
0 helpful votes
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Wrinkly mess
June 6, 2023

Not happy with how wrinkled the blouse is after washing

Date of experience: May 6, 2023
California
2 reviews
0 helpful votes
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Shopper
May 7, 2023

Love a lot of the clothes I think they run big for me, 5'4 127 lbs

Date of experience: May 6, 2023
Georgia
1 review
0 helpful votes
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Don't buy these clothes
June 6, 2023

Will not order again. Waste of money. Too thin. Poor fit.

Date of experience: May 6, 2023