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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Florida
1 review
0 helpful votes
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Need different size
June 7, 2023

Like the pants but need to exchange for larger size

Date of experience: May 8, 2023
Italy
1 review
0 helpful votes
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Mai piu
June 7, 2023

Nulla e come da foto.nn avrei mai acquistato se avessi capito quale era la qualità

Date of experience: May 8, 2023
California
2 reviews
0 helpful votes
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Unhappy with product
June 7, 2023
Updated review

Sizing is all over the place. Some were too small, some were too large. Poor quality of material.

Date of experience: May 8, 2023

Smooth and easy to find what I liked
April 7, 2023
Previous review

Smooth and easy to find what I liked.

Date of experience: April 6, 2023
Kentucky
2 reviews
2 helpful votes
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I have yet to receive my order.
June 7, 2023

I placed my order on April 15th. I got an email a couple of days from Azzlee asking if I've received my order. Yesterday I responded that I haven't. I hope to receive it soon.

Date of experience: May 8, 2023
Connecticut
1 review
0 helpful votes
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I don't even have anything to say as I never recieved the clothes I ordered. The company reached out to me to see if I recieved and I responded twice and they never responded back. I would not trust this company

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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I bought this shirt for my mother. She said it was 2 sizes too small and so I gave her the customer service email to contact about return and exchange for a bigger size. She has not received a response.

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Xxx
May 8, 2023

Do not have time xxxxxxxxxxxxxx xxxxx xxxxx xxxxxxx xxx xx xx xx xx x xx x xx

Date of experience: May 8, 2023
Pennsylvania
1 review
0 helpful votes
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Very happy
May 8, 2023

Love it not much more to say about my experience. Nothing else to say about my experience

Date of experience: May 8, 2023
Michigan
1 review
0 helpful votes
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Runs SMALL
June 7, 2023

Sizing seems way off. XL was too small, and yes, I do know my correct size, but obviously I'm bigger than most Chinese people. Order two sizes up!

Date of experience: May 8, 2023
Texas
1 review
0 helpful votes
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Frustrated
June 7, 2023

I have emailed you two times to learn how to return the dresses. In each email I have explained why I am returning the dresses. I have tried to return them in the time frame i which you suggest in order not to cause any problems with the return. I am going to be on travel for two weeks---so if I do not receive the return instructions today, I will not be able to return the dresses until the end of May----which is beyond the time frame you claim you will honor the return.

Date of experience: May 8, 2023
Alabama
1 review
0 helpful votes
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Too small
June 7, 2023

Everything was too small, so disappointed, now can't get any answers about return of items

Date of experience: May 8, 2023
Colorado
2 reviews
0 helpful votes
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Have emailed Azzlee, but was told your return address has.a New York address, but nothing more. Would like to return item. The style and size are wrong. Thank. You.

Date of experience: May 8, 2023
Wisconsin
1 review
0 helpful votes
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Not Satisfied
June 7, 2023
Updated review

Clothing looks cute. Was too long to wait for clothing that was ordered. All items recieved are too small and material not what I expected. I have reached out for return and have not yet been contacted.

Date of experience: May 8, 2023

Clothing looks cute
April 17, 2023
Previous review

Clothing looks cute. Reviews are lost and checkout was smooth.

Date of experience: April 17, 2023
Texas
1 review
0 helpful votes
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Deceiving!
June 7, 2023

STAY AWAY from this company, take ur $ & throw it in the trash, U won't get what's advertised, a horrible knock-off!

Date of experience: May 8, 2023
Massachusetts
1 review
0 helpful votes
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Have not yet received my order.
June 7, 2023

One item was out of stock and instead of informing me of this they just held up the total order. It was not until I contacted their service department that i was told the problem. I told them to cancel that item and to just ship the rest of the order. I am still waiting for the order!

Date of experience: May 8, 2023
Illinois
1 review
0 helpful votes
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Should be NO stars
June 7, 2023

Very, very disappointed with the entire fiasco with this company! Order was received with no issues. Ordered 5 items. I kept 3 items. Remaining 2 items did not fit so I returned expecting to be reimbursed. First getting the correct information to return items to meet the companies strict guidelines (30 days) took a week! The whole process of returning was a fiasco. Was NOT reimbursed the full amount of $48.96. $15.00 was credited to my credit card! A dispute has been issued and I have not one good word for this company.

Date of experience: May 8, 2023
Canada
1 review
0 helpful votes
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Won't be ordering again
June 7, 2023
Updated review

Trying to return items and have sent numerous messages without responses. You have to pay for your shipping to return. The clothes I ordered aren't made well and fabric is low quality.

Date of experience: May 8, 2023

So far so good
April 9, 2023
Previous review

So far so good

Date of experience: April 9, 2023
Michigan
1 review
0 helpful votes
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Very dissatisfied
June 7, 2023

I have never received the merchandise.! I would like a full refund!
I am unable to reach anyone in Customer Service for my concerns.

Date of experience: May 8, 2023
Arizona
3 reviews
0 helpful votes
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Love the styles
June 7, 2023
Updated review

I received the merchandise in good time but haven't received the instructions for the returns yet.
I notified Amlee almost a week ago.

Date of experience: May 8, 2023

Hoping they fit
April 18, 2023
Previous review

Hoping they fit.

Date of experience: April 17, 2023
Pennsylvania
4 reviews
0 helpful votes
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Not the greatest quality
May 8, 2023

Probably won't shop with you again. Picture is a little misleading

Date of experience: May 8, 2023