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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Illinois
1 review
0 helpful votes
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Beyond disappointing!
June 9, 2023

Placed an order for 7 items, order was confirmed, money taken from my account, waited for the 7-10 days for confirmation of shipment, after 3 weeks, still never got a confirmation, only way to get to Azzlee is through email, did that 3 times, still no response or order. I only got a response after I contacted PayPal, This is a scam! Company not even in the United States!

Date of experience: May 9, 2023
Pennsylvania
1 review
0 helpful votes
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Wrong item
June 9, 2023

Have been going back and forth with customer service about getting right item in my order.

Date of experience: May 9, 2023
Canada
1 review
0 helpful votes
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You suck
June 9, 2023

You guys suck I have been trying to return items. You have been useless in helping. You bargain a percentage for return.

Date of experience: May 9, 2023
New Jersey
1 review
0 helpful votes
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SCAM company
June 9, 2023

Horrible, don't ever buy from Azzlee, this is fake website, they don't send my order, I have to dispute charges on my credit card. SCAM same pictures of clothing is on different website companies.

Date of experience: May 9, 2023
Missouri
1 review
0 helpful votes
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Overall Experience
June 9, 2023

It is always a risk to buy on line for someone like me who always feels the material of an item.

I would describe the material content ( cotton, linen, polyester), so one can make an informed opinion

Date of experience: May 9, 2023
California
3 reviews
0 helpful votes
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Hit and miss
June 9, 2023

Some of the things were ok, just didn't care for fabrics

Date of experience: May 9, 2023
California
3 reviews
0 helpful votes
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It was very easy to use the website and it certainly is attractive. All the clothes look great and are well modeled. However you must be aware of the quality of the materials used and read the product descriptions before ordering. I thought I was getting a dressy kind of summer dress and the material used in part of it was a cheap imitation rayon. Ok to wear to the beach only.

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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My purchase
May 10, 2023

I'm hoping to exchange a few items & liked them all

Date of experience: May 9, 2023
North Carolina
1 review
0 helpful votes
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I can't get a response for a RA # as I want to return everything. Pictures on line are cute but sizing is off, and the fabric is horrible, I fell for the scam, if it's too go to be true it is! I'll never order from this site or any site shipping from China again, Fool me once. So I'm out $80. I'm giving the crap clothes away.

Date of experience: May 9, 2023
Alaska
1 review
0 helpful votes
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Nothing ever arrived!
June 9, 2023

I have sent multiple emails to inform you that this order never arrived, and have requested wither replacement or refund

Date of experience: May 9, 2023
Tennessee
1 review
0 helpful votes
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This was a terrible experience. Clothes NEVER delivered. There is no customer service #, you have to email. I had to report as a fraudulent charge to get money back. Don't shop with this company! Read other reviews. Bad bad bad bad

Date of experience: May 9, 2023
Tennessee
1 review
0 helpful votes
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Unseat p
June 8, 2023

Unsatisfactory due to quality and fit being poor. Had hope to wear it with other items in closet

Date of experience: May 9, 2023
Ohio
1 review
0 helpful votes
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Top does not fit
June 8, 2023

The tp does not fit and I want to return it but there was no instructions with the package of how to return this item. There was no receipt or anything with this order. In my opinion this is no way to run a business. Please email me instructions on how to return this item.

Date of experience: May 9, 2023
Michigan
1 review
0 helpful votes
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Slow delivery
June 8, 2023

Products took a long time to arrive. But overall satisfied with the two dresses I purchased.

Date of experience: May 9, 2023
Pennsylvania
1 review
0 helpful votes
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Not Notified yet
June 8, 2023

I ordered xl and 2xl in the shirts. I can't get them over my bicep. Shorts Xl doesn't not go up passed my knee and only I leg fits in.

Working on returning to the company for a refund. I have emailed on 5/5/2023 the company.

Date of experience: May 9, 2023
Florida
1 review
0 helpful votes
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Casual Graphic Tops
May 9, 2023

This was a very easy purchase and communicating with customer service was a great experience. They gave me tracking information so I could follow where my order was and it arrived sooner than expected. I will definitely buy again.

Date of experience: May 9, 2023
Wisconsin
1 review
0 helpful votes
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In overall I don't like it. Very poor customer service.

Date of experience: May 9, 2023
Idaho
1 review
0 helpful votes
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Not helpful with changing order
June 8, 2023

I needed to return an order to change the size and they did nothing.

Date of experience: May 9, 2023
California
1 review
0 helpful votes
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Terrible customer service!
June 8, 2023

My items took forever to arrive, and they are completely ill fitting and just all around poor quality. I've contacted the company any number of times for their advertised "easy" returns - it is almost impossible! I still have the items, it's been nearly a month, and it takes a week or more to get any response to emails, and then they try to get you to "keep" the items for a fraction of price paid in return. It's a total scam. I'm so disappointed to do business with them. I'm going to keep trying to get this stuff returned, but at this point, I think they are just trying to make me just give up.

Date of experience: May 9, 2023
Iowa
2 reviews
0 helpful votes
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Poor customer service
May 9, 2023

I hope these fit, depending a lot on your size chart!

Date of experience: May 9, 2023