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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Florida
1 review
0 helpful votes
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RIP OFF RIP OFF RIP OFF COMPANY
June 10, 2023

If anyone is reading this, DO NOT ORDER, I repeat DO NOT ORDER from this company. They are a big scam. They make it impossible to return clothing that does not fit when the sizes they send do not match the size they should be. They have basically stolen my money and will rip you off also. I will never ever purchase from this company again, and I will fill out as many reviews as possible to warn people NOT TO ORDER from this scam rip off company.

Date of experience: May 10, 2023
Iowa
1 review
0 helpful votes
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Poor quality
June 10, 2023

Clothes are not good quality and run small. Would not recommend this site

Date of experience: May 10, 2023
New Zealand
1 review
0 helpful votes
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Not Happy
May 10, 2023

My very first time buying from Azzlee, clothing range looks Amazing! Website very easy to use along with all the info for buying online.
I just hope they look as good when they arrive. They didn't look as good when they arrived, the sizing was wrong and the fabric was some kind of strange nylon material that just feels wrong! I was so disappointed! The dresses didn't even have labels.

Date of experience: May 10, 2023
Maryland
1 review
0 helpful votes
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X
June 9, 2023

Xxxxxxcxc cvvvvvvb. Gggggggggggc vvvv ccvdddx.!

Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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Clothes I bought
June 9, 2023

The tops do not fit, they all feel extra large, need to return

Date of experience: May 10, 2023
District of Columbia
2 reviews
0 helpful votes
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Poor quality merchandise
June 9, 2023

Quality of clothing is definitely different from the pictures

Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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Very dissatisfied
June 9, 2023

Need to return please provide information so I can return and be refunded

Date of experience: May 10, 2023
Utah
1 review
0 helpful votes
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The items came okay, but I've not received any response for my request to return them.

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Not happy with return service
June 9, 2023

I've been trying to connect with you to get your OK to send the products back but you aren't sending me a return label. I tried to do it before the 30 days were up. I'm disappointed at the lack of communication. It makes me not want to order from you again. So sorry! The clothes looked really cute on line.
Geri

Date of experience: May 10, 2023
Washington
1 review
0 helpful votes
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Good quality
May 10, 2023

I bought two blouses. The colors were lovely, and good quality. It took a little longer to ship than I was expecting.

Date of experience: May 10, 2023
New Jersey
2 reviews
0 helpful votes
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Worst place ever
June 9, 2023

Will never use again, no communication for tracking, took forever to get

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Horrible company
June 9, 2023
Updated review

Customer service non existent! I need to return two for poor quality and size but can't get an answer on how. Was emailed saying do not return unless we send you the address for two weeks with offers on keeping for a percentage of my money back. Just got the return address yesterday after two weeks and it's in queens NY. You have to pay for postage and give a tracking number, won't get return until after quality control. Wish they quality controlled it on its way out. Not worth $25 it was on sale for, maybe $5 not a penny more.

Date of experience: May 10, 2023

Shopping was easy, I'm hoping delivery and quality...
April 17, 2023
Previous review

Shopping was easy, I'm hoping delivery and quality are as satisfying

Date of experience: April 17, 2023
California
1 review
0 helpful votes
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Refund
June 9, 2023

Trying to return for a refund. Please advise
The shirt is not sized as it should be

Date of experience: May 10, 2023
Michigan
1 review
0 helpful votes
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Vacation Items
May 10, 2023

Great so far! I haven't worn all of the items but I am happy with the quality.

Date of experience: May 10, 2023
Vermont
2 reviews
0 helpful votes
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Scam
June 9, 2023

I returned a dress after informing you that I wanted to return it. It was never worn, only tried on and packaged the way it came,yet you refuse to reimburse me for it. Obviously you will never hear from me again. This is no way to run a reputable business! Shame on you!

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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BAD
June 9, 2023

This company is terrible. Very cheap product, and return policy is very bad and not stated when you order. I will never buy from them again.

Date of experience: May 10, 2023
New Zealand
1 review
0 helpful votes
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Grey top
May 10, 2023

Good service. Fairly fast delivery. No hassles. Just a bit disappointed with quality of fabric.

Date of experience: May 10, 2023
New Jersey
1 review
0 helpful votes
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Lack of client service
June 9, 2023

Never received any of my order and after sending several emails inquiring I'm now forced to dispute the charge on my credit card.

Date of experience: May 10, 2023
Italy
1 review
0 helpful votes
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Non sono soddisfatta
June 9, 2023

Pessima qualità, non acquisterò ancora.
Allo stesso prezzo si possono comprare articoli migliori...

Date of experience: May 10, 2023
Canada
1 review
0 helpful votes
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Great Customer Service
May 10, 2023

The shorts were just what I wanted and the order went through quickly.

Date of experience: May 10, 2023