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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Georgia
1 review
0 helpful votes
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HARD TO RETURN
June 10, 2023

I've been trying for weeks to make a return and am getting no answer on how and where to send the items to. I'll soon run into the date that they won't accept it bc they won't respond. Based on that I'll not order again.

Date of experience: May 11, 2023
Wisconsin
2 reviews
0 helpful votes
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Great products
May 11, 2023

Love the ease of ordering and delivery was sooner than expected

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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I am new to the site. Things were easy to navigate. Thanks,

Date of experience: May 11, 2023
California
1 review
0 helpful votes
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Average products
May 11, 2023

Ok experience; will be returning all products for lack of quality & not fitting.

Date of experience: May 11, 2023
New York
1 review
0 helpful votes
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Nothing included in packaging to help me guide what I need to return. It's like they don't want you to know how to return an item.
How do I contact Customer services?

Date of experience: May 11, 2023
Tennessee
1 review
0 helpful votes
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Customer Service?
June 10, 2023

Horrible. Clothing is poor quality. Size chart on website is inaccurate and clothing is way too small. Tried to contact customer service for return instructions and they just asked for details on why I wanted to return items and did Not provide instructions. Have tried emailing customer service and no response

Date of experience: May 11, 2023
Iowa
1 review
0 helpful votes
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Waited a long time
May 11, 2023
Updated review

It took a long time for this order to arrive.So many cute things to consider..

Date of experience: May 11, 2023

So many cute things to consider
April 20, 2023
Previous review

So many cute things to consider.

Date of experience: April 20, 2023

Stylish Jacket
September 4, 2022
Previous review

I was beginning to wonder if I had even ordered this coat. It took so long to get here.

Date of experience: September 4, 2022

Easy to order
August 15, 2022
Previous review

Easy to order.

Date of experience: August 15, 2022
Kansas
1 review
0 helpful votes
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Having great difficulty in getting responses regarding a return request. Be careful what you purchase because you probably won't be able to return or exchange! Beware of sizing.

Date of experience: May 11, 2023

Everything looks so cute!
April 17, 2023
Previous review

Everything looks so cute!

Date of experience: April 17, 2023
Arizona
1 review
0 helpful votes
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Worst experience, never received this order, charged my account and no one will respond to any email I send.

Date of experience: May 11, 2023
California
1 review
0 helpful votes
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I want to return my order
June 10, 2023

The clothes do not fit me. I can't wear them. I would like to return them for full credit. I have contacted Azzlee numerous times in the past week, and I get no response to do the return

Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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Review
June 10, 2023

All items did not fit. All items were too small and the material is terrible quality. I would like a refund.

Date of experience: May 10, 2023
Canada
1 review
0 helpful votes
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Frustrated
June 10, 2023

I clicked one individual Color's and received multiple of the same color. The pink pants…well you sent two pairs of green etc. I was not impressed with the mess.

Date of experience: May 10, 2023
Arizona
1 review
0 helpful votes
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Sizes run small
June 10, 2023

I wish that I had not washed the clothing before trying it on. It ran smaller than I thought. I am giving most of the pieces away.

Date of experience: May 10, 2023
Ohio
1 review
0 helpful votes
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Everything was as promised
May 11, 2023

Ordering easy; made sure I received everything I ordered; will probably order more tops

Date of experience: May 10, 2023
Kentucky
1 review
0 helpful votes
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Summer tops
June 10, 2023

I ordered 3 tops. Only one fit. The others were too small. I have requested information to return them and receive a refund 5 days ago and haven't had a response.

Date of experience: May 10, 2023
Tennessee
1 review
0 helpful votes
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2 dresses. 1 to keep, 1 to send back.
May 11, 2023
Updated review

Beautiful website! The order came within 2 weeks. No troubles with ordering or shipping.

Date of experience: May 10, 2023

Beautiful website!
April 17, 2023
Previous review

Beautiful website!

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Overall disappointed
June 10, 2023

Overall The items did not match what was pictured. There is no information about returns anywhere.

Date of experience: May 10, 2023
Arkansas
1 review
0 helpful votes
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Shopping was fun-- but have not received order -- or status update in 4 weeks

Received a notice that my order had been delivered and wanted this review-- this is actually the only help in tracking down the order

Date of experience: May 10, 2023
Georgia
1 review
0 helpful votes
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So-So
May 11, 2023

It wasn't the greatest. It says easy returns. Not at all. All I wanted was different sizes.bit took forever for them to respond then I find out there is no phone number to call. A business with no phone.not good at all. Then once they did return my emails, it also took forever to get this resolved because they wanted to charge me to return the items then charge me an additional $8.00 per item. I was so mad and upset. I told them that. So they gave me a credit for that amount and I used it. Honestly, I love your clothes.

Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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Dissatisfied
June 10, 2023

I needed to exchange for a different size and have emailed several times on what to do and where to return and no response.

Date of experience: May 10, 2023