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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The dress I ordered didn't fit and the only solution I received was to receive a 30% refund on my purchase and keep the item that doesn't fit, or to receive a gift card - just for the item cost minus shipping, and again keep the item that doesn't fit. Crazy!
Received on time and in good order. Quick service. Reasonable quality.
Over all experience good great fit nice button detail
Cute dress but didn't fit. I haven't received response to 2 requests to return. I would like to try some other things but am concerned about lack of communication
I thought about exchanging but they will not repaind with address for returns. No thank u. Cute clothes. Bad customer service
It was a great experience but unfortunately what I found and received, is t what I thought it would be.
It was fun to see all of the fashions and easy to checkout.
I am pleased with the selections to choose from. Can't wait to receive my items.
Great selection, easy checkout. Delivery was a little slow but I am very happy with the purchase
I have not received my order and have not yet received a response from Azlee on status or my refund. Tracking shows an alert that the orders shipping status is unknown.
No experience to report because I'm still waiting for a reply on request to return the items
First time ordering and outfit sizing was off I have never ordered from this company. I thought this was a cotton outfit and the pants were a satin material.
Service was great let me know exactly where my order was and delivery was faster than I thought it would be
Disappointing to open and look at the cheaply made merchandise. Wrong size on the other and both so light in color. Nothing like the catalog showed
Disappointed. The clothes shown are beautiful and of course on beautiful models. The actual blouses were not as pictured.
Never got my order. No reply from company had to go to rough paypal for regund
I did not receive the one red shirt that I ordered and have not heard anything about it from Azzlee!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members