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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Sizes are not as described. You have to jump through hoops to get a refund, if they refund your money at all. Customer service is terrible. Clothing comes from China—shame on me! Do not waste your time or money!
The purchase took a long time to arrive, but they did provide a tracking number
I liked the clothing - but I didn't receive one item in my order - will I ever get it?
I would probably order from this company again.
Very smooth. Thank you. I am very happy with the speed at which it was delivered and the quite of the product.
Site easy to navigate good. Just hate my 2 tops didn't work out due to being tight in chest area
The dress fits well. The colors for the flowers on the dress are not as bright as I would like.
The dress is comfortable.
It took 20 days from the time I order and a week from the time the label was created for shipping to when I received my order. It was being shipped from California and I live in California.
I am not used to websites that take your money--send you very cheap looking and made products--say you can return items BUT IGNORE YOUR EMAILS ON HOW TO RETURN
Half the clothes were either poor workout or wrong size. They had no interest in correcting.
Ordering was easy. Items are nice. Returns are not easy and require prior approval. Buyer beware.
I have emailed multiple times requesting return information and have not gotten a response.
I loved the layout, ease of use, and of course wonderful prices on your website. The reviews were also very helpful. Somehow I just found you at the exact moment I felt I needed new summer clothes exactly like yours. Hope the size fits me!
Beware, customer support is extremely not helpful. Returns are impossible. Would never order from these people again.
Easy ordering, everything fit true to size. However, it was two weeks before I received a shipping notification and three weeks before the clothes arrived, so if you need anything to arrive quickly, this may not be the source for you.
Waited a long time for delivery. Was disappointed with the quality. Waiting for info to return.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members