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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New York
7 reviews
3 helpful votes
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You won't get a refund from these scammers
June 13, 2023
Updated review

Quality of dress is cheap, more like an oversized night gown. Pants are very baggy at the bottom, material is like a thin corduroy not nice like the pictures. I have been trying to get a label to return since May 3rd,

Date of experience: May 14, 2023

Clothes appear very nice..
April 24, 2023
Previous review

Clothes appear very nice.have not recieved so unable to comment on quality.hoping to make more purchases.

Date of experience: April 24, 2023
Arkansas
1 review
0 helpful votes
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Tops are too small
June 13, 2023

I immediately requested a return address for the items I purchased. I still have not gotten a reply from the company. It seems they are doing everything to delay helping me with a return.

Date of experience: May 14, 2023
Canada
1 review
0 helpful votes
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Terrible Customer Service
June 13, 2023

Your clothes are wonderful however customer service is terrible. I have been waiting well over a week to get permission to return an order due to sizing. I have since reordered the correct size and still have not heard from your customer service about this

Date of experience: May 14, 2023
New York
1 review
0 helpful votes
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Purchaser
June 13, 2023

Not very satisfied. Pants not as expected and did not like fit. Returned.

Date of experience: May 14, 2023
Canada
1 review
0 helpful votes
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Disappointed. Heavier mix of linen and cotton than pictured and described. Not great.

Date of experience: May 14, 2023
Pennsylvania
1 review
0 helpful votes
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So far, so good. I really like these tops. I hope they fit me.

Date of experience: May 14, 2023
Texas
1 review
0 helpful votes
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Forgotten
June 13, 2023

I notified you by email and I have never received any of my order.

Date of experience: May 14, 2023
Canada
1 review
0 helpful votes
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I need to return my order
June 13, 2023

The shirt is too big, it does not fit, please contact me to make returning procedure

Date of experience: May 14, 2023
Utah
1 review
0 helpful votes
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Please respond
June 13, 2023

I am trying to return several of these tops, but the company is not responding. One of them was not even one that I ordered. Very disappointed.

Date of experience: May 14, 2023
Ohio
4 reviews
0 helpful votes
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Returned
June 13, 2023

I thought the dress was unflattering on me so I paid to return it.

Date of experience: May 14, 2023
Maryland
1 review
0 helpful votes
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Tunic tops
May 14, 2023

I haven't received the promised email explaining the return policy yet. Otherwise, OK,

Date of experience: May 14, 2023
Minnesota
2 reviews
0 helpful votes
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Not satisfied!
June 13, 2023
Updated review

Good, easy to navigate the website and I like that there are size charts available with the items. Some of the pictures that are included with the items are misleading as to size, fabric, and washing instructions. I still haven't received some of the items that I ordered and it is well past the date that the items should have been delivered by. Washing instructions on items were vague and I chose to machine wash but not dry the items based upon the fabric!

Date of experience: May 14, 2023

Good, easy to navigate the website and I like that...
April 20, 2023
Previous review

Good, easy to navigate the website and I like that there are size charts available with the items.

Date of experience: April 20, 2023
Michigan
1 review
0 helpful votes
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QUALITY of merchandise
June 13, 2023
Updated review

Just a little disappointed overall. Cheap, Cheap…..

Date of experience: May 14, 2023

Fast response!
April 23, 2023
Previous review

Fast response!

Date of experience: April 23, 2023
Michigan
1 review
0 helpful votes
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Good luck getting your order!
June 13, 2023

I have still not received my order and its been almost 1 month since I placed the order

Date of experience: May 14, 2023
Georgia
1 review
0 helpful votes
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Disappointed
June 13, 2023

Slow to arrive, top much smaller than size stated, waste of time and money.

Date of experience: May 14, 2023
Pennsylvania
1 review
0 helpful votes
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Total junk
June 13, 2023

Cheap material that looks nothing like the pictures. Customer service will not respond to me about returns.

Date of experience: May 14, 2023
New York
1 review
0 helpful votes
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Terrible sizing
June 13, 2023

Cloth is sized to 3 or 4 size smaller.
Cloth is definitely not as described in the web.
Material is ver bad, not at all like the cotton feeling in pictures.

Date of experience: May 14, 2023
Canada
1 review
0 helpful votes
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Badly sized
May 14, 2023

Excellent choice. But 'free shipping' promise didn't materialise

The articles are shown as loose fitting. They are not and in fact are very skimpy. Most disappointing

Date of experience: May 14, 2023
Ohio
1 review
0 helpful votes
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Sizing took a while
May 14, 2023

Took me a while to figure out the sizing but otherwise, it was a smooth shopping experience.

Date of experience: May 14, 2023
Oklahoma
1 review
0 helpful votes
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Disappointed
June 13, 2023

The items I received were not as described in the advertisement. I ordered items described as cotton/elastene blend. The items I received were all 100% polyester and were not true to the size chart provided. Almost impossible to get return instructions from Azzlee to return these poor quality items.

Date of experience: May 14, 2023