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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
1 review
0 helpful votes
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Terrible communications!
June 14, 2023

Trying to return 2 items and they won't provide shipping address for returns!

Date of experience: May 15, 2023
Missouri
1 review
0 helpful votes
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Many lovelies to pick from!
May 15, 2023

Hard to choose so many pretty choices!
I check your post every day to see what's new!

Date of experience: May 15, 2023
Oregon
1 review
0 helpful votes
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Unsure
May 15, 2023

Its my 1st order and it was just place so too early to rate any items

Date of experience: May 15, 2023
Oregon
2 reviews
0 helpful votes
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Green floral dress
May 15, 2023

Good experience...just need to return the dress.as I thought the dress had half sleeves.

Date of experience: May 15, 2023
Georgia
1 review
0 helpful votes
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Blouse
June 14, 2023

Have tried repeatedly to get info on returning prodoct. Response is always "will you take so much percentage off and not rrturn..."

Date of experience: May 15, 2023
California
1 review
0 helpful votes
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Very pretty, but...
June 14, 2023

The dress fabric is pretty, but it is very thin and transparent -- one would need a full body slip to keep it modest. The medium was too small & tight, even though medium is the size of all my catalog/online orders and medium always fits me.

Date of experience: May 15, 2023
California
1 review
0 helpful votes
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Very dissatisfied
June 14, 2023

I never got my order. I sent emails asking to trace and never got an answer.

Date of experience: May 15, 2023
Arizona
1 review
0 helpful votes
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Not a good experience
June 14, 2023

Ordered the blouse to wear to my grandsons wedding reception. It looks cool and filmy, in reality the material looked like medical scrubs material. Not dressy at all. Will be returning, not worth $38 for sure. Very disappointed!

Date of experience: May 15, 2023
New Jersey
1 review
0 helpful votes
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Nice clothes
June 14, 2023

I liked what was purchased but the sizing was off. Needed to return my order unfortunately.

Date of experience: May 15, 2023
Canada
1 review
0 helpful votes
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2 on 4 perfect
May 15, 2023

Could be better if the 4 articles fit correctly the measurements of clhothes should be related to the size of them not smaller I do not wear 2XL and the dress is a 2XL and miss at least 12 inches to zip.

Date of experience: May 15, 2023
Virginia
1 review
0 helpful votes
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Never received my order
June 14, 2023

Never received my order, sent an email, never received a response. I would never buy from them or recommend them to anyone!

Date of experience: May 15, 2023
Maryland
1 review
0 helpful votes
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Bad experience
June 14, 2023

I ordered a size large, my normal size. When the dress and jacket arrived I tried on the jacket. Seemed like size small. I could not even fit my arm into the jacket. I ordered this dress for a family wedding! What a disappointment! Horrible material! I mailed back to the address on the package since no one returned my email message about a refund! Then a week later your email came saying not to send the package back to address on the envelope! Too late! Package has arrived back to California! Complete refund requested Plus $12 for shipping dress back to you!

Date of experience: May 15, 2023
Georgia
1 review
0 helpful votes
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Wrong size
June 14, 2023

Not one of the items fits me. I ordered the size I always wear and not one thing fits.

Date of experience: May 15, 2023
Illinois
1 review
0 helpful votes
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Sweatshirt
May 15, 2023

Good very nice fabric good fit it was replacing an item that was not what I wanted

Date of experience: May 15, 2023
Pennsylvania
1 review
0 helpful votes
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My order took over 2 weeks to get to me. The website tracking gave me a shipping confirmation one day then nothing for the next two weeks. The clothes are nice, but not exactly what described

Date of experience: May 15, 2023
Texas
1 review
0 helpful votes
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Good quality
May 15, 2023

I like most of the clothes just not the way the dress looks or the material called Linen for the tank top. I will be returning those but the others are nice.

Date of experience: May 15, 2023
Maryland
1 review
0 helpful votes
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Cheap clothing, no return instructions no invoicing
June 14, 2023
Updated review

Title says it all. I don't know how to contact them to return the t-shirt. I will wear the butterfly shirt, but overall I am disappointed. The sunflower top is unwearable as far as I am concerned

Date of experience: May 15, 2023

I would like to see reviews about size
May 21, 2023
Previous review

I would like to see reviews about size. Do the clothes run large or small. I am a 10-12. Your clothes are 8-10 or 10-12. Might have ordered items too large?

Date of experience: April 21, 2023
Connecticut
1 review
0 helpful votes
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Low quality clothing
June 14, 2023

The shirts and jacket I received were not as pictured. The printing quality was really poor. The fabric the cheapest polyester.

The company doesn't respond when you want to return items.

Date of experience: May 15, 2023
New York
1 review
0 helpful votes
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Exchange problem
May 15, 2023

Unsure how to make an exchange. Waiting for reply from company.

Date of experience: May 15, 2023
Canada
1 review
0 helpful votes
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Return
June 14, 2023

I requested to return the item's and have not had a reply.

Date of experience: May 15, 2023