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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Texas
1 review
0 helpful votes
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Too hard to return
June 16, 2023
Updated review

I received the item and like it but it is too small. Your return policy is too difficult and expensive

Date of experience: May 17, 2023

I havent received the item so cant comment here
April 24, 2023
Previous review

I havent received the item so cant comment here.

Date of experience: April 23, 2023
California
1 review
0 helpful votes
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Horrible
June 16, 2023

I contacted the seller 3 times and never received my order. Now I am receiving this to review an order I never received without a resolution.

Date of experience: May 17, 2023
Massachusetts
1 review
0 helpful votes
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Very unhappy
June 16, 2023

I would never order anything again. Very poor quality.

Date of experience: May 17, 2023
North Carolina
1 review
0 helpful votes
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Clothes
June 16, 2023

I want my money back please. Please give me return instructions

Date of experience: May 17, 2023
Arkansas
1 review
0 helpful votes
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Online Order
May 17, 2023

The quality was pretty good. The only thing that I did not like was the time it took to.get here.

Date of experience: May 16, 2023
Virginia
1 review
0 helpful votes
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The clothes I bought are too small and there is no way to return them.

Date of experience: May 16, 2023
New Zealand
1 review
0 helpful votes
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First buy from Azzlee
May 17, 2023

Easy to purchase online but found sizes vary for my order.

Date of experience: May 16, 2023
Missouri
2 reviews
0 helpful votes
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Arrived on time and it is as described
May 17, 2023
Updated review

Enjoyed selection of cotton fabric blouses.
Fast delivery

Date of experience: May 16, 2023

Enjoyed selection of cotton fabric blouses
April 26, 2023
Previous review

Enjoyed selection of cotton fabric blouses

Date of experience: April 26, 2023
California
1 review
0 helpful votes
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Customer service is unresponsive
June 16, 2023

I have been trying to return items from my order because they don't fit me. I reached out to customer service at least 3-4 times for over a week before I got an email back. I provided all my information and reasons for my return and now no response.

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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Returns
June 16, 2023

The tops are beautiful but their sizes seem to run small. I've contacted Azzlee customer service through emails multiple times for information and instructions on returning the merchandise, and I have yet to receive a response from Azzlee. The window or timeframe for returning the merchandise is fast approaching, and I am not pleased with their customer service or lack of customer service or their ignoring my requests.

Date of experience: May 16, 2023
Australia
1 review
0 helpful votes
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Sizing not accurate.
June 16, 2023

Sizing not accurate. Would not buy again. Also very thin material for a jumper

Date of experience: May 16, 2023
Minnesota
1 review
0 helpful votes
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Order not received
June 16, 2023

It's been a month still did not get my order. But they say I received it. They do not reply to my email. And now they want review. Refund my money back or make sure you send my order.

Date of experience: May 16, 2023
South Dakota
1 review
0 helpful votes
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Never got my order
June 16, 2023

My order has not been delivered and I get no response from the company.

Date of experience: May 16, 2023
Arkansas
1 review
0 helpful votes
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Pants are AWFUL material.
May 17, 2023

1st took way too long to get 4pants 1 shorts...2nd when pants arrived MATERIAL is AWFUL...
I am requesting for the 3 time to return all 5 pairs 4 long pants and 1 pair of shorts...

Date of experience: May 16, 2023
California
1 review
0 helpful votes
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First time customer
June 16, 2023

Some items were way too big for being a medium. I kept a couple of cute items. Shipping took really long.

Date of experience: May 16, 2023
Minnesota
1 review
0 helpful votes
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I received this dress from Azzlee. The fabric was very thin and it didn't fit, despite my following their size guidelines. Azzlee won't allow you to make returns for refunds unless you get their authorization and instructions by email. However, AZZLEE WON'T RESPOND TO YOUR EMAIL REQUESTS SEEKING AUTHIRIZATION TO RETURN ITEMS.

Don't deal with this company. They are a disaster.

Date of experience: May 16, 2023
Texas
1 review
0 helpful votes
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Too small
June 15, 2023

The sizes ran small. I waited too long to return them and they would not allow a refund

Date of experience: May 16, 2023
Wisconsin
1 review
0 helpful votes
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Frustrating
June 15, 2023
Updated review

Shopper friendly so far. First time I've ordered from this company. The website is easy to order from but making a return is a long process.

Date of experience: May 16, 2023

Shopper friendly so far
April 26, 2023
Previous review

Shopper friendly so far. First time I've ordered from this company

Date of experience: April 26, 2023
Texas
1 review
0 helpful votes
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Have not received my order
June 15, 2023

I haven't received my order And have been unable to get tracking info or any info about it.

Date of experience: May 16, 2023
Massachusetts
1 review
0 helpful votes
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Hit or miss.
June 15, 2023

It was my first time shopping online and it really was hit or miss, I went by the size chart given for each item and only three items fit out of the 9 items I ordered. Now I will have to see how the customer service department does when I go to do my return.Also I'm still waiting on another order I placed, we will see how that one does.

Date of experience: May 16, 2023