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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Virginia
1 review
0 helpful votes
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Two-Piece Dress Review
June 18, 2023

The shopping experience was fine. The sizing on the dress was not accurate. Will be returning it.

Date of experience: May 19, 2023
North Carolina
1 review
0 helpful votes
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Nice!
May 19, 2023

Love the dress! Took a while to receive, but I am pleased.

Date of experience: May 19, 2023
New Hampshire
1 review
0 helpful votes
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Easy shopping
May 19, 2023

The items that I was looking for, was very easy to observe and get. It did take a little longer to ship than usual, but I am very happy with my items.

Date of experience: May 19, 2023
New Jersey
1 review
0 helpful votes
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Terrible
June 18, 2023

I ordered these items and have still be e-mailing to try to return them. It is clear that you are not interested in returns and making it extremely hard to do so. I am very disappointed and if this is the policy it should be clear on the website.

Date of experience: May 19, 2023
Connecticut
1 review
0 helpful votes
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Not what it appeared to be
June 18, 2023

It looks different in the photo.doesn't fit.chinese sizes not even close to US sizes

Date of experience: May 19, 2023
Georgia
1 review
0 helpful votes
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No reply
June 18, 2023

2 of 6 articles I purchased fit. They tell you to contact them at *******@azzlee.com. For refund.
I have wrote 3 emails to return no reply.

Date of experience: May 19, 2023
Massachusetts
2 reviews
0 helpful votes
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Wouldn't order again
June 18, 2023

Products reasonably priced but cheap material and uneven fit in the 3 items I ordered.

Date of experience: May 19, 2023
New York
2 reviews
0 helpful votes
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Disappointed
June 18, 2023

The dress I ordered is lovely, but the dragonfly on the v-neck t-shirt is not what is pictured. Instead of the lovely turquoise or aqua dragonfly, this is orange in the center, dark muddy blue, and a lot of white around all of the edges. The fabric is soft, but this will be a pajama top, not something I would ever wear in public!

Date of experience: May 19, 2023
Illinois
1 review
0 helpful votes
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Not satisfied
June 18, 2023

Items purchased did not fit. The dress was very cute but needed a zipper to get on over my shoulders. The clothes are very cute but just didn't fit properly.

Date of experience: May 19, 2023
Australia
1 review
0 helpful votes
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Fast delivery
May 19, 2023

Very easy to order. Didn't have to wait long for delivery. Cardigan is lovely and soft and warm to wear

Date of experience: May 19, 2023
Australia
1 review
0 helpful votes
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Blah!
June 18, 2023

When 4 out of 6 garments didn't fit, I couldn't find out how to return them. The email address listed didn't work.

Date of experience: May 18, 2023
Kentucky
1 review
0 helpful votes
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Quality
June 18, 2023

Poor! Poor fit, baggy, heavy material, not for summer. They look cheap.

Date of experience: May 18, 2023
California
1 review
0 helpful votes
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It was good. Not sure how to return the dress because it doesn't fit.

Date of experience: May 18, 2023
Illinois
1 review
0 helpful votes
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Easy to order
June 18, 2023

Site worked well, easy to order. Product arrived as expected.

Date of experience: May 18, 2023
Australia
1 review
0 helpful votes
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Same as above
June 18, 2023

Prompt delivery not an issue just not happy with item very disappointed

Date of experience: May 18, 2023
California
1 review
0 helpful votes
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Where in the world is my order?
June 18, 2023

Still haven't received merchandise waiting since the order was placed 4.25.2023.

Date of experience: May 18, 2023
Canada
1 review
0 helpful votes
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1st purchase
May 18, 2023

Easy peasy to order. Liked most of what I ordered. A few loose threads on butterfly fabric which I fixed myself without sending back

Date of experience: May 18, 2023
Maine
1 review
0 helpful votes
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Easy to order
May 18, 2023

Good styles - fit well - easy to order and arrived in reasonable time

Date of experience: May 18, 2023
Canada
1 review
0 helpful votes
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Blouse
June 18, 2023
Updated review

Easy to order
Returning as fit was off and material too thin

Date of experience: May 18, 2023

Easy to order
April 28, 2023
Previous review

Easy to order

Date of experience: April 28, 2023
New Jersey
2 reviews
7 helpful votes
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1 Star is still too many!
June 17, 2023

Warning! Company charged my card for items that are out of stock and no longer available and provided no refund! The items I received are way too small for the size. Tried multiple times to get a refund so I can get a larger size. They avoid my emails by asking over and over what do I want to return, even though I provided it to them each time. They eventually offered a 30% refund. I spent almost $500 and they want to refund me $150 for clothes I will not ever be able to wear. Would not recommend anyone buy from them. That is a scam!

Date of experience: May 18, 2023