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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Pennsylvania
1 review
0 helpful votes
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Scam
May 20, 2023

The two shirts I ordered were absolutely nothing like in the pictures. They are very poor quality. I tried to get a return address and Azzlee refuses to give it to me, despite my 4 emails requesting it. They just keep telling me not to send it back to the address on the package.

Date of experience: May 19, 2023
California
1 review
0 helpful votes
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Just what I ordered!
May 19, 2023

Pretty simple to check out. Thanks
I didn't have to wait long for my order!

Date of experience: May 19, 2023
Indiana
1 review
0 helpful votes
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Could be better
June 19, 2023

Easy to order. Shipping was decent. But the majority of the material needs to be better quality for the price. Some material seems like it would rip with little effort. The cotton material blouses were fantastic, fit like they're supposed to, until the imitation silky blouse

Date of experience: May 19, 2023
Vermont
1 review
0 helpful votes
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Don't bother
June 18, 2023

My stuff hasn't arrived. It's been a month at least since my money was taken. I haven't yet even got a tracking number. I can't review each individual item because I HAVENT SEEN THEM YET!

Date of experience: May 19, 2023
Alabama
1 review
0 helpful votes
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Clothes sized wrong
June 18, 2023

Items came quickly. Incorrectly sized. Sizes did not match the guide on this site! Very disappointed! Also having hard time getting in touch with company!

Date of experience: May 19, 2023
Illinois
1 review
0 helpful votes
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Company scam
June 18, 2023

Horrible. Still waiting for return instructions and have received no response from the company. I can't return anything until I get a response. Poor customer service as only way to reach them is by email

Date of experience: May 19, 2023
West Virginia
1 review
0 helpful votes
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Ok
May 19, 2023

My experience was ok. When I had to contact them to find out when I would receive my order, they were truthful.

Date of experience: May 19, 2023
California
1 review
0 helpful votes
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Return
June 18, 2023

I want to return all of this. I have sent four emails. No response

Date of experience: May 19, 2023
Massachusetts
1 review
0 helpful votes
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Very satisfied customer
May 19, 2023

First order. Will order again as soon as I can find something similar that looks like me.

Date of experience: May 19, 2023
New Jersey
1 review
0 helpful votes
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Poor customer service
June 18, 2023

I sent 2 emails to set up a return and never heard back.

Date of experience: May 19, 2023
Michigan
1 review
0 helpful votes
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Poor customer service
June 18, 2023

I haven't been able to receive a response about returning the blue blouse.

Date of experience: May 19, 2023
Washington
1 review
0 helpful votes
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Mixed response
June 18, 2023

I like the clothes, but the information for each item is incomplete which makes it difficult to take the risk of ordering something that might be a problem to return.Two items were great but trying to return the third item has been a challenge. Customer service has not been very prompt in answering my emails.

Date of experience: May 19, 2023
Alabama
1 review
0 helpful votes
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I need i need to return this top. It does not fit! Send a wrapping that I could send it back. I do not have the original packaging or sales slip. I purchased it online. Nadene Siniard 1636 Glen Cove Birmingham Alabama *******

Date of experience: May 19, 2023
California
1 review
0 helpful votes
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Nothing like the pictures
June 18, 2023
Updated review

Quality is poor, sizes are not accurate- will not purchase from them again.

Date of experience: May 19, 2023

Easy at home shopping!
April 16, 2023
Previous review

Easy at home shopping!

Date of experience: April 16, 2023
Canada
1 review
0 helpful votes
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Material is supposed to be Linen but the tag says 100% polyester. And I received the shipment 1 month late.

Date of experience: May 19, 2023
Virginia
2 reviews
0 helpful votes
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Nice products, wrong size
May 19, 2023

I'm crossing my fingers that the sizes run true to size. Other than that, it's been easy to choose from so many beautiful styles!

Date of experience: May 19, 2023
Florida
1 review
0 helpful votes
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I have emailed the service dept 2X and have received no response I need to return the pants as they are too small. Please respond with instructions as to how to return and get a refund.T

Date of experience: May 19, 2023
Ohio
1 review
0 helpful votes
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Azzlee shop
June 18, 2023
Updated review

It's good! I love shopping online. However, with clothes you can't depend on the feel of the fabric or how it fits. Which is why I need to return a few items so I will know more about my experience when I finish my return.

Date of experience: May 19, 2023

It's good!
April 28, 2023
Previous review

It's good!

Date of experience: April 28, 2023
North Carolina
2 reviews
0 helpful votes
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Pretty tops, good prices
June 18, 2023
Updated review

Very easy to order, took awhile to get my order. End of March to middle of May. Order correct when arrived!

Date of experience: May 19, 2023

Very easy to order, good reviews!
April 20, 2023
Previous review

Very easy to order, good reviews!

Date of experience: April 20, 2023
Ohio
1 review
0 helpful votes
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Don't buy from this site!
June 18, 2023

I needed to return my purchase and you can not do this without permission from them. After 4 emails I have not received any response from azzlee! Note to self, never buy from this website again

Date of experience: May 19, 2023