Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Azzlee

Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey stargrey stargrey stargrey stargrey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Dorothy Q.
Unfollow Dorothy Q.
Share Review
Report Review

Great experience
May 21, 2023

Both tops I ordered are very nice quality and just as advertised.

Date of experience: May 21, 2023
North Carolina
1 review
0 helpful votes
Follow Cindy W.
Unfollow Cindy W.
Share Review
Report Review

Oder
June 20, 2023

Never got order or refund sad no communication from site poor

Date of experience: May 21, 2023
Florida
2 reviews
0 helpful votes
Follow Tricia A.
Unfollow Tricia A.
Share Review
Report Review

Cute & Mature
May 21, 2023

Everything is very modest… I am 47 years old and all of the items are flattering and material is just the right thickness. Stylish and cute. The only thing I would say is some of the tops are made for a smaller bust… I am a 36DD but I am petite so some of the tops were, shall I say, busting out! Overall everything was great and I highly recommend!

Date of experience: May 21, 2023
Iowa
1 review
0 helpful votes
Follow Tina H.
Unfollow Tina H.
Share Review
Report Review

It is easy to shop through the choices. I wish there were better photos, some of the choices have more than one photo but most do not. When scrolling through the pics, it's just the same pic multiple times. Bigger problem is the size not being consistent with normal sizing for clothing in the U.S.

Date of experience: May 21, 2023
Wisconsin
1 review
0 helpful votes
Follow Joy A.
Unfollow Joy A.
Share Review
Report Review

Azzlee clothes
May 21, 2023

Easy ordering, lots to choose from, comfortable clothing.

Date of experience: May 21, 2023
New York
1 review
0 helpful votes
Follow Tanya I.
Unfollow Tanya I.
Share Review
Report Review

Satisfied Customer
May 21, 2023

After losing so much weight I found pants that I love and actually fit. Oh! And they look great on me.

Date of experience: May 21, 2023
New Hampshire
1 review
0 helpful votes
Follow Cay L.
Unfollow Cay L.
Share Review
Report Review

Return item.
June 20, 2023

I ordered the jeans. They didn't fit and I want to return them and get refunded.

Date of experience: May 21, 2023
Pennsylvania
1 review
0 helpful votes
Follow Carol W.
Unfollow Carol W.
Share Review
Report Review

Adorable top
June 20, 2023

This top is very sweet and I loved it in the picture. The blouse is not very good quality. It's very thin cotton and I can't think of how it's going to wash up. I also ordered an extra large and it was way too small so I had to exchange it which took four or five weeks the whole transaction took about two months or so, I also got a pair of pants in this order that were just fine. They looked great after machine washing I would order from them again, but it does take a long time to get your order.

Date of experience: May 21, 2023
Australia
1 review
0 helpful votes
Follow Heather X.
Unfollow Heather X.
Share Review
Report Review

Misleading photo
June 20, 2023
Updated review

Very disappointed in product. Not what I call a sweatshirt. Material very poor quality.

Date of experience: May 20, 2023

Easy to follow site
May 1, 2023
Previous review

Easy to follow site

Date of experience: April 30, 2023
Australia
1 review
0 helpful votes
Follow Rainee R.
Unfollow Rainee R.
Share Review
Report Review

Disappointed
June 20, 2023

The garment I received did not look the same as the picture on line. The on line picture looked like a sweat shirt but the one i received was a lightweight shiny material.

Date of experience: May 20, 2023
Australia
1 review
0 helpful votes
Follow Glenys E.
Unfollow Glenys E.
Share Review
Report Review

Great
May 21, 2023
Updated review

Lots to choose from, great range of clothes. Easy to navigate web site

Date of experience: May 20, 2023

Great
November 5, 2022
Previous review

Nice display, good selection of clothes, easy shopping experience and was quick delivery of items

Date of experience: November 5, 2022
Wisconsin
2 reviews
0 helpful votes
Follow Darleen P.
Unfollow Darleen P.
Share Review
Report Review

Communication was good, products are good for the price.

Date of experience: May 20, 2023
Arizona
2 reviews
0 helpful votes
Follow Gary U.
Unfollow Gary U.
Share Review
Report Review

Disappointed
June 20, 2023

Everything I ordered was different than what was shown. I'll stick with Amazon where returns are simple.

Date of experience: May 20, 2023
Missouri
1 review
0 helpful votes
Follow Patti J.
Unfollow Patti J.
Share Review
Report Review

Black pant
June 20, 2023

I have not talked with customer. I have no experience with customer service

Date of experience: May 20, 2023
Australia
1 review
0 helpful votes
Follow Anita E.
Unfollow Anita E.
Share Review
Report Review

Waiting on response to my email
June 19, 2023
Updated review

I am size 12 to 14. So I ordered that size which is medium in your clothes range. I want to return these for the next size up which is large.
I have been sending emails but getting no response.

Date of experience: May 20, 2023

It seems pretty good so far but I have not got my order...
May 30, 2023
Previous review

It seems pretty good so far but I have not got my order yet

Date of experience: April 30, 2023
Pennsylvania
1 review
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Share Review
Report Review

Can't return items
June 19, 2023

I have been trying for a return address. Now I didn't complain long enough

Date of experience: May 20, 2023
Ohio
1 review
0 helpful votes
Follow Heather F.
Unfollow Heather F.
Share Review
Report Review

Terrible
June 19, 2023

The quality is terrible and customer service is terrible. No phone number and nobody answers my emails. I'm very upset that I ever ordered these shorts in the first place! What a waste of time and money. Looks like I'll have to keep them because nobody will answer me to tell me where to return them. :(

Date of experience: May 20, 2023
Missouri
1 review
0 helpful votes
Follow Evelyn B.
Unfollow Evelyn B.
Share Review
Report Review

Haven't received it yet. Delivery has been the worst.

Date of experience: May 20, 2023
Canada
1 review
0 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Share Review
Report Review

A scam website
June 19, 2023

I received the order. The items are too small and I want to return them for a full refund. I am still waiting for a response to my email.

Date of experience: May 20, 2023
Kansas
1 review
0 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Share Review
Report Review

Poor quality
May 20, 2023

Customer service is terrible it takes days to have someone get back to you then I don't think they understand full what you are saying.

Date of experience: May 20, 2023