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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Wisconsin
2 reviews
0 helpful votes
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Dresses
May 21, 2023

Purchase was easy and product was nice. The order came quickly and pricing was very good.

Date of experience: May 21, 2023
Wisconsin
1 review
0 helpful votes
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Will not send shipping label to return items that do not fit, three times asking for return shipping label

Date of experience: May 21, 2023
Utah
1 review
0 helpful votes
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Disappointment
June 20, 2023

I need to send some back. I ordered two of on dress and one just doesn't fit well. I have heard nothing from the company and I have thirty days to return

Date of experience: May 21, 2023
Hawaii
1 review
0 helpful votes
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Like them.
June 20, 2023

I like the items I ordered. However, it took too long to get delivered.

Date of experience: May 21, 2023
New Zealand
1 review
0 helpful votes
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Disappointed
June 20, 2023

Ordering easy, problem is the colour / fabric nothing at all similar to photo

Date of experience: May 21, 2023
New Zealand
1 review
0 helpful votes
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Disappointing
June 20, 2023

Quick delivery
Disappointed coat too small no give very old fashion

Date of experience: May 21, 2023
Italy
1 review
0 helpful votes
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Very cheap low quality material
June 20, 2023

I will never again purchase wearing items on line,

Date of experience: May 21, 2023
Colorado
1 review
0 helpful votes
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Azzlee service
May 21, 2023

Ovterall good. Easy to order. The website is clear about how long it will take for delivery and the time stated was accurate.

Date of experience: May 21, 2023
New York
1 review
0 helpful votes
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I got my order and the 5 emails that I sent in an effort to return the items were totally ignored

Date of experience: May 21, 2023
Kansas
1 review
0 helpful votes
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Website is easy to manipulate.
May 21, 2023
Updated review

Good positive experience. I like the feel of the materials of the items I ordered. I received my order in a timely manner.

Date of experience: May 21, 2023

It's been fine
April 29, 2023
Previous review

It's been fine

Date of experience: April 29, 2023
California
1 review
0 helpful votes
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Poor customer service
June 20, 2023

I have had to email this company three times and still no response regarding returns and exchanges. Very frustrating!

Date of experience: May 21, 2023
Michigan
1 review
0 helpful votes
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?
June 20, 2023

The shipment took longer than expected. Impossible to track, and when I tried to contact the company, they never responded. When the items arrived, the package looked like it had been kicked around the warehouse before it left for its final destination.

Date of experience: May 21, 2023
California
1 review
0 helpful votes
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Difficult, returns made very difficult to accomplish

Date of experience: May 21, 2023
California
1 review
0 helpful votes
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Everything arrived as ordered in a timely manner. The product materials were as shown. The style looks like it was all made in a sweatshop…the quality was actual fine, but the styling was outdated…not as cute as photos somehow.

Date of experience: May 21, 2023
New York
1 review
0 helpful votes
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Didn't realize this was a company in France. Products took over a month to arrive! I also inadvertently ordered two pairs of the same pants in the same color and have no way to return one pair for a refund. Otherwise the items fit and appear to be of good quality.

Date of experience: May 21, 2023
California
1 review
0 helpful votes
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Shipment of 4 items
May 21, 2023

Overall a good experience. Shipping was timely. Items were nicely packaged.

Date of experience: May 21, 2023
Texas
1 review
0 helpful votes
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Clothes are not true to size
June 20, 2023

Clothes run very small! I ordered a Size up from what I normally wear & they are still too small. Customer service will not respond regarding a return despite my numerous attempts to contact them. Very disappointed!

Date of experience: May 21, 2023
New York
1 review
0 helpful votes
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Clothes
June 20, 2023

Trying to return items has been difficult. Have sent 3 emails to customer service and no one has responded.

Date of experience: May 21, 2023
California
2 reviews
0 helpful votes
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Complaint
May 21, 2023

I haven't received my blouse yet. I had an incorrect address and it was returned by the USPS to Azzlee more than a month ago. I wrote Azzlee asking them to charge my credit card the additional 9.99 because I could not navigate their site to pay the shipping and didn't hear from them.

Date of experience: May 21, 2023
Nevada
1 review
0 helpful votes
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Disappointed
June 20, 2023

I asked for a refund for one item a week ago and have had no response.

Date of experience: May 21, 2023