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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Canada
1 review
0 helpful votes
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Summer shopping with Azzlee
May 22, 2023

So far so good. First time shopping for myself on line. Nice Summer selection! Arrived in good time. Only wish I had ordered larger on one item.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Overall good experience
May 22, 2023

Ordered 6 items and couldn't use 3 of them. Two were tops that were too tight across the bust though I paid attention to the size chart, and one were pants out of a fabric I didn't like (perhaps a cotton but bonded to an awful polyester). The other 3 items are great pants that I'm keeping and ordered 2 more of one of them.

Date of experience: May 22, 2023
Illinois
1 review
0 helpful votes
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Good service
May 22, 2023

I'm very pleased with the product and service. Everything fit and was nicely made. I had ordered a back up out fix in case there was something not right. But the dress and capris fit great. I will definitely order from this company again.

Date of experience: May 22, 2023
North Carolina
1 review
0 helpful votes
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Fast delivery but disappointing
June 21, 2023

False advertising. Product nothing like the photos

Date of experience: May 22, 2023
Canada
1 review
0 helpful votes
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Experience overall OK
May 22, 2023

The time of delivery was good. Articles in good shape.

Date of experience: May 22, 2023
Illinois
1 review
0 helpful votes
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Hard to deal with
June 21, 2023

Good luck with a fair exchange or return. Products run small.

Date of experience: May 22, 2023
Florida
1 review
0 helpful votes
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Did not receive the goods the package.
I sent an email saying this, so why would I get a review to submit

Date of experience: May 22, 2023
Louisiana
1 review
0 helpful votes
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Meh
June 21, 2023

Very underwhelmed with the product, although I was surprised that it didn't take longer to get to me.

Date of experience: May 22, 2023
Florida
1 review
0 helpful votes
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I bought this blouse for my 98 year old mother who loves cats. She is tiny with a small frame. The Medium fit her well. She is 4'11 inches and weighs 120 pounds. The blouse is easy to wash, does not wrinkle, and looks awesome.

Date of experience: May 22, 2023
Arkansas
1 review
0 helpful votes
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Fun selection!
May 22, 2023

Azzlee offers a great selection of clothes that aren't easily found in other stores. The sizing chart was helpful and everything fit, which was a relief because ordering online, you never know! I appreciate the other customer comments and the feedback from Azzlee about the shipping progress was nice to receive.

Date of experience: May 22, 2023
New York
1 review
0 helpful votes
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So-so.
June 21, 2023

I have requested return authorization. Once received I will be able to give a higher rating

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Long delivery
May 22, 2023

It took almost two weeks to receive the package. It was a birthday gift and miraculously it arrived on the day of the birthday.
There was no ETA so it was some what stressful noknowing if it will make it. But otherwise it was great.

Date of experience: May 22, 2023
California
2 reviews
0 helpful votes
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Never received my order.
June 21, 2023

I have waited over a month and never received my order. I'm trying to get my refund now. Hopefully they credit my account so I don't have to take further action.

Date of experience: May 21, 2023
Montana
1 review
0 helpful votes
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Experience
May 22, 2023

My shopping experience was just fine. I have to put more words because this survey requires 50 words.

Date of experience: May 21, 2023
Washington
1 review
0 helpful votes
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Cotton pants
May 22, 2023

Nice product, very quick delivery, fit well, might order another color.

Date of experience: May 21, 2023
Michigan
1 review
0 helpful votes
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I have sent 4 emails over the past several weeks… no acknowledgement of receipt or any response. I have 30 days to return… clearly a strategy to cause not being able to make a deadline. Borderline SCAM.

Date of experience: May 21, 2023
Missouri
1 review
0 helpful votes
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Ordering
June 21, 2023

The ordering process is fine. Your sizing is horrible

Date of experience: May 21, 2023
New Jersey
1 review
0 helpful votes
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Zero customer service
June 21, 2023

The shirt is lovely, but it doesn't fit. Impossible to return. Will never shop here again.

Date of experience: May 21, 2023
Australia
1 review
0 helpful votes
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Advertising products not in stock
June 21, 2023

Disappointed the product was not in stock when I put the order in. However, they did eventually refund after I emailed to ask why I had not received any tracking notification.

Date of experience: May 21, 2023
California
1 review
0 helpful votes
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Still waiting
June 21, 2023

I am still waiting for my purchases to be delivered.

Date of experience: May 21, 2023