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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Very disappointed in the quality and sizing of your merchandise.
Cheap. Company says easy returns but they don't return emails on a timely basis and took me weeks to get return address. Now they have the merchandise back and no refund and don't respond.
They are obviously coming from overseas somewhere. It's impossible to track the shipment.
The material was horrible. I'm not sure why they have to make them so cheap.
My one reservation about ordering this dress was it was unclear what sort of fabric it was made of. It's a super comfy poly knit.
Being short, this dress will be full length on me, but that it appropriate for the wedding I got it for.
I would not want to cut off that beautiful hem.
I can't get through to anyone about a return. The blouse doesn't fit and I would like to return it. There isn't any way to get through to the company
Was helpful with canceling the items that was out of stock. Did reply fairly quickly to my emails.
This site is a complete scam. The sizes are all wrong and the fabric is the cheapest - nothing like in the pictures. They do not let you return items! When I email them now, I get my email back saying the email site has a problem with their mailbox. DO NOT ORDER FROM THESE SCAMMERS!
The fabric was not what I expected and the sizes were not consistent from one outfit to the next.
I'm not a fan of ordering from online site ads that pop up, but I did it. Basically pleased. Shipping took a bit. 3 out of the 4 tops are as they look in photos. One looked way cuter online; material is cheap, shiny.
Very bad, the fit is bad, there are no tags, the items look used. The material is poor quality
I'm still waiting on my order!
There was no communication of any delay in delivery until I contacted you.
I don't know if the unavailable item is being shipped or not?
The experience has been horrible nobody responds to my email I've been asking for the return address for weeks send me the return address so I can send the items back you at US postal
I cannot get a reply from them for a return number. Looks like this is a sham. Do not order from them
Shopping was easy. Clothing pictures are amazing but when I finally received them I don't feel the quality of the products match the prices. I also saw the same clothing on three other sites that I could order from.
I have tried several times to send an email to support. When I finally got a response, I tried to tell them?I wanted to return the items but the email keeps bouncing back. Very frustrating.
I've been trying to get a refund for weeks but the company will not respond with return address and information. I would discourage anyone from buying from this company
The pants fit but do not look like the pants in the picture that i ordered from. I bit disappointing
DO NOT FIT TO SIZE. RETURNING IS VERY HARD AS THEY NEVER ANSWER YOUR EMAILS AND YOU HAVE TO GET THE OK TO RETURN
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members