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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
1 review
0 helpful votes
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Easy to order with quick delivery, however for my short body (under 5 feet) items did not fit well and I will need to return.

Date of experience: May 23, 2023
Florida
3 reviews
0 helpful votes
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Long wait
May 23, 2023
Updated review

Great selections and designs and prices but very long wait for delivery

Date of experience: May 23, 2023

Great selections and designs and prices
April 30, 2023
Previous review

Great selections and designs and prices

Date of experience: April 30, 2023
Canada
1 review
0 helpful votes
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First time Azzlee customer
May 23, 2023

Liked the selection. The fit is good.and is very comfortable

Date of experience: May 23, 2023
Michigan
1 review
0 helpful votes
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Delivery issues
June 22, 2023
Updated review

I received notice My order was in Homer Glen IL on 5/5/23. I still have not received it. All 3 items are in that order. I have contacted Azzlee and still have not received anything. When I track the order nothing has changed

Date of experience: May 23, 2023

Very easy to navigate the website
April 29, 2023
Previous review

Very easy to navigate the website

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
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I have tried but not able to reach. Still have not received order.

Date of experience: May 23, 2023
Canada
1 review
0 helpful votes
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These 2 items are too small. Pink camicetta is a little bit small but I can keep it. The white pants are OK. Can * return casual sunflower et and stitching bikini set?

Date of experience: May 23, 2023
Canada
1 review
0 helpful votes
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Parfait
May 23, 2023

Très contente de la chemise ça me fait bien
Merci de ce modele

Date of experience: May 23, 2023
Kansas
1 review
2 helpful votes
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I contacted customer service, but they wanted me to pay for some club before they would accept my information about a return that I wanted to make. Now I am stuck with an unwanted product. The quality of the product was unacceptable. It was cheap and poorly made. I tried shopping with this company by buying one item, but based on my experience I will no longer even look at what they offer.

Date of experience: May 23, 2023
South Carolina
1 review
0 helpful votes
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The ordering was fine and everything went smoothly. Received the items on a timely basis. Pair of pants fit but the shorts absolutely did not. I have been trying to return them for over two weeks. I have now sent nine emails and finally received a reply which gave me three options. If I really wanted to return them, which I do, to let them know and they would send me the information on how to do so. I replied to that email and got it back saying the address was not valid. I have sent another one to the same address only not as a reply and I did not get that one back but neither have I heard from them. This is been going on for over 2 1/2 weeks and I have stated that we are leaving town and I need to get this done. At this point I've pretty much figured I'm just gonna have to suck it up and lose the money on the shorts which don't fit. They stay easy returns, no, I don't think so.

Date of experience: May 23, 2023
Florida
1 review
0 helpful votes
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Delivery never made
June 22, 2023

Delivery never made would like a full refund please or I will have to make a charge back at my bank

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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Returns
June 22, 2023

Finding it difficult to make the return due to messaging from Azzlee about return address being wrong. Please get me the correct address.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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Disappointed
June 22, 2023

Pictures don't do justice. Material very poor quality.

Date of experience: May 23, 2023
Massachusetts
2 reviews
4 helpful votes
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Easy to browse
June 22, 2023

It was generally easy to browse your online catalog.

Date of experience: May 23, 2023
Indiana
2 reviews
0 helpful votes
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Prompt
May 23, 2023

Items arrived very quickly as promised. And in good condition.

Date of experience: May 23, 2023
Arizona
1 review
0 helpful votes
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Would like my money back
June 22, 2023

Received your garments, tried them on, they did not fit unfortunately. I have been trying to contact Azzlee so I can get permission to send the garments back I don't hear from anybody for many days. Then I did finally hear back they said send them back to the address here and there was no here there. That's

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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The product quality was not great and the sizing is off.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Not Happy Overall
June 22, 2023
Updated review

Delivery was a bit slow. Fit of tops was on the small side. Returning was difficult. I would not order again.

Date of experience: May 22, 2023

I hope it continues
May 2, 2023
Previous review

I hope it continues

Date of experience: May 2, 2023
Illinois
1 review
0 helpful votes
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Wouldn't Shop Here Again
June 22, 2023

Cheap fabrics; items do not compare to the ads in which they are portrayed. Returned four of five pieces.

Date of experience: May 22, 2023
New Jersey
1 review
0 helpful votes
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Casual Colorful Graphic top
June 22, 2023

The item in the picture has rich, bold colors. The graphic shirt I purchased doesn't resemble the picture at all.

Date of experience: May 22, 2023
North Carolina
1 review
0 helpful votes
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Return
June 22, 2023

All to big Have requested return authorization several times. No response. I will not Oder from again and don't advise anyone else to!

Date of experience: May 22, 2023