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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
1 review
0 helpful votes
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Nice pieces
May 24, 2023

Loves all the shirts, size accurate, really pretty, would purchase again

Date of experience: May 24, 2023
Texas
1 review
0 helpful votes
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Return product
June 23, 2023

I have tried to communicate with Azzlee using their website but it doesn't exist and there is no phone number for them. I need to return the product because it does not fit. I want credit for the item I am trying to return.

Date of experience: May 24, 2023
Utah
1 review
0 helpful votes
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Will order again
May 24, 2023

The clothing I ordered is very nice. Delivery took longer than I expected. Allow for extra delivery time in today's world!

Date of experience: May 24, 2023
Arizona
1 review
0 helpful votes
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Two dresses - mixed experience
June 23, 2023
Updated review

I was quite pleased with the one piece floral dress and ordering was easy. The second dress is much too tight in spite of the description and size chart guidelines.

Date of experience: May 24, 2023

Site was easy to navigate
April 28, 2023
Previous review

Site was easy to navigate. Sizing charts were helpful ( I hope) I am hoping I will be as pleased as so many reviewers seemed to be.

Date of experience: April 28, 2023
Minnesota
1 review
0 helpful votes
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1st Time Shopper
May 24, 2023

Loved the pants I got from them, but the shirt was really boxy and didn't look good on me!

Date of experience: May 24, 2023
South Carolina
1 review
0 helpful votes
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Dismal
June 23, 2023

Never received order at all. When I tried to send email it was a bad address.

Date of experience: May 24, 2023
Italy
1 review
0 helpful votes
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Recensione
June 23, 2023

Tempi di consegna troppo lunghi camicia modello sbagliato pantaloni brutti secondo me
Inoltre sarebbe gradita la lingua italiana

Date of experience: May 24, 2023
Ohio
1 review
0 helpful votes
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Never reweave the periodically
June 23, 2023

Can't taste each item because I never received any of them. Not happy

Date of experience: May 24, 2023
Illinois
4 reviews
1 helpful vote
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Garment not sized proper
May 24, 2023

The garment though lovely is not sized properly and is much too small with no stretch

Date of experience: May 23, 2023
Washington
1 review
0 helpful votes
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Slow Delivery
June 23, 2023

I placed my order on April 30th. My card was charged on the same day. Today is May 23rd and I still haven't received my items. I have a tracking number but when you click on it there is still no estimated delivery date.

Date of experience: May 23, 2023
South Carolina
1 review
0 helpful votes
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Return
June 23, 2023

I sent a letter twice in which I wrote that I want to return a suit that did not fit me in size. The issue has not been resolved.

Date of experience: May 23, 2023
Arkansas
2 reviews
0 helpful votes
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Extremely happy
May 24, 2023

Clothes fit true to size nice cool fabric shipping a tad slow. Will buy from again

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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Disappointed. Not as expected.
June 23, 2023
Updated review

Not as expected. Very disappointing. Still waiting on a response for return

Date of experience: May 23, 2023

So far so good
May 3, 2023
Previous review

So far so good. Let's see how quick I receive the items, quantity and fit.

Date of experience: May 3, 2023
New Jersey
1 review
0 helpful votes
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Very Disappointing
June 23, 2023

Everything I ordered was AT LEAST 2 sizes too small. Items that appear in the photo to be made of linen or cotton are actually made on a synthetic material that wont breathe. Photos are far more flattering than the product.

Date of experience: May 23, 2023
Maine
2 reviews
0 helpful votes
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Disappointed Customer
June 23, 2023

I recieved the shirt / from the photo I was anxious for it to come in the mail. Very disappointed in the quality of the material. Size wise it wasn't big enough - did not look like the picture as far as larger A line design. Because of this i need to return the shirt. I look at the photo's of your clothes and models and love what I see, but not sure I will trust again that the product is what I expected.

Date of experience: May 23, 2023
Virginia
2 reviews
0 helpful votes
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Azzlee delivery guarantee no good
June 23, 2023

In April I ordered two dresses for a wedding on May 25 and to date I have not received anything and have not been able to contact you.

Date of experience: May 23, 2023
Oklahoma
1 review
0 helpful votes
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Ok for the money
June 23, 2023

Easy web site but disappointing in quality.I would not purchase again.

Date of experience: May 23, 2023
Michigan
1 review
0 helpful votes
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Unhappy customer
June 23, 2023

Very poor return services, red tape with no assistance in where to return etc
Don't plan on purchasing from you in future

Date of experience: May 23, 2023
New Jersey
1 review
0 helpful votes
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Ms
June 23, 2023

Aweful. I order a lot on line and have never had such a bad experience and no response from customer service. I've tried 4 times to reach them.

Date of experience: May 23, 2023
Ohio
1 review
0 helpful votes
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Poor customer service
June 22, 2023

Been trying to send back my purchase because it doesn't fit. Several emails have been sent. Takes days to get response. Still waiting on an address to mail back to. Getting close to my deadline of returning 30 days after purchase price.

Date of experience: May 23, 2023