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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
1 review
0 helpful votes
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Horrible refund
June 25, 2023

I have reached out 2 times requesting return info to the email they say to use. It's been almost 2 week and I received 0 responses! They put 30 day return policy but you can't return without their info. Very frustrating. Will never shop here again!

Date of experience: May 26, 2023
Colorado
1 review
0 helpful votes
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Order
June 25, 2023

Received my order in a timely fashion.I tried them on immediately upon arrival. Now I am trying to make plans to return the items I am not going to keep.

Date of experience: May 26, 2023
South Carolina
2 reviews
0 helpful votes
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Fast shipping
May 26, 2023
Updated review

Lots of choices, higher than I'd like. I would order more if I could.

Date of experience: May 26, 2023

Lots of choices, higher than I'd like
May 24, 2023
Previous review

Lots of choices, higher than I'd like.

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
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Details
June 25, 2023

Although I looked for it on your website, I was not able to ascertain what the fabric composition was on most of these articles. That would've been helpful.

Date of experience: May 26, 2023
New Hampshire
1 review
0 helpful votes
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I am still waiting for info on how to make returns
June 25, 2023
Updated review

Shopping was easy, returning seems impossible. Please advise how I can make returns!

Date of experience: May 26, 2023

Easy
May 5, 2023
Previous review

Easy. Great styles

Date of experience: May 5, 2023
North Carolina
1 review
0 helpful votes
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Not True to Size
June 25, 2023

I am a size 14 and I purchased all items XL as your size chart indicates (16-18) to be sure of fit. None of the items fit properly. I am very disappointed and will never order again.

Date of experience: May 26, 2023
Arizona
1 review
0 helpful votes
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It took quite a while to receive these items and was not happy with the way they fit my curvy body. Having a very hard time trying to return them.

Date of experience: May 26, 2023
Washington
1 review
0 helpful votes
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Horrible Experience
May 26, 2023

The shirt looks nothing like the picture. The stripes are much darker and wider than the picture. I have emailed Azzlee twice to return it, but they won't email me back. I'm very dissatisfied with this experience. It also took almost a month to receive it.

Date of experience: May 26, 2023
Pennsylvania
1 review
0 helpful votes
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Upsetting experience
June 25, 2023

The clothing runs very small and customer service was no help

Date of experience: May 26, 2023
Arizona
1 review
0 helpful votes
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Clothes
June 25, 2023

Took a long time to receive it and the quality does not match the photos.

Date of experience: May 26, 2023
Massachusetts
1 review
0 helpful votes
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Disappointed and disturbed
June 25, 2023

Have not received items as they were sent 400 miles away and communication in clear English has failed to make the customer service people understand the problem. They think they sent it to my correct address and they did not. Never again.

Date of experience: May 26, 2023
Canada
2 reviews
0 helpful votes
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Perfect fit
June 25, 2023

It took a little while to arrive. Items fit. Photos don't show fabric you receive ie look flowier...Tops appear like nylon top

Date of experience: May 26, 2023
Texas
1 review
0 helpful votes
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Cute Clothes!
May 26, 2023

Overall i think it was fine, I have never shopped here before so I know what to expect now

Date of experience: May 26, 2023
Georgia
1 review
0 helpful votes
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Still haven't received my order
June 25, 2023

I notified the company by email then received a query about the shipment. Notified them again about not receiving my shipment. Now receiving a satisfaction survey — still haven't received anything.

Date of experience: May 26, 2023
California
1 review
0 helpful votes
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Return items
June 25, 2023

I need to return items.so, far, this has been a frustrating experience.

Date of experience: May 26, 2023
Wisconsin
1 review
0 helpful votes
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I would like to do a return
June 25, 2023

I am so frustrated. I have been trying to contact anyone to do a return and no one returns any messages. At first I found out it was not sending out. Then when I corrected it, I no one responds. I am not sure what email to use because I tried the service one and never received a response. If you get this please respond. It took almost 2 months to receive my order. Now this.

Date of experience: May 26, 2023
Florida
2 reviews
0 helpful votes
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Very nice
May 26, 2023

Looks like they were pictured on site, comfortable to wear.

Date of experience: May 26, 2023
New York
1 review
0 helpful votes
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First time ordering
June 25, 2023

I receive emails asking about my experience, but no helping resolving issues.

Date of experience: May 26, 2023
South Carolina
1 review
0 helpful votes
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Service
June 25, 2023

I received my items in a timely manner (about a week) but am having issues with trying to return items.

Date of experience: May 26, 2023
New Jersey
1 review
0 helpful votes
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Terrible quality
June 25, 2023

I have not received any response back from customer service to return these two items. Terrible quality of products and terrible disregard in getting back to your customers. I will never ever purchase anything else from this company

Date of experience: May 26, 2023