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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Rhode Island
1 review
0 helpful votes
Follow Christmas L.
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Shipping was faster than I expected, which was very nice. The sizes of garments is not consistent, but I will be able to wear the items I bought.

Date of experience: May 27, 2023
Texas
1 review
0 helpful votes
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Admittedly, I bought some clothes with zero reviews. My mistake. The ones I did that had good reviews and were true to size are perfect. I would buy it again, but only on clothes with reviews.

Date of experience: May 27, 2023
Canada
1 review
0 helpful votes
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Your sizing runs small and you need to order 2 sizes bigger than what chart says. You advertise easy refunds/returns yet I have now emailed twice and still no response in over a week. I see same clothes advertised with various companies so feel that this is a scam which I will report to Facebook and instagram if I don't get a response. I

Date of experience: May 27, 2023

Easy, just a little worried about sizing guide for...
April 27, 2023
Previous review

Easy, just a little worried about sizing guide for plus sizes. Here's hoping for the best

Date of experience: April 27, 2023
Italy
1 review
0 helpful votes
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Soddisfatta
May 27, 2023

È stata la prima esperienza e mi sembra buona...credo che quando mi servirá prenderó altrie cose.

Date of experience: May 27, 2023
Massachusetts
1 review
0 helpful votes
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Great looking pants
May 27, 2023

Soo easy to use! I have these pants, loved them soo much - I decided to buy a second pair!

Get compliments every time I wear them!

Date of experience: May 27, 2023
New York
1 review
0 helpful votes
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Casual/Cute
May 27, 2023

Great experience, everything fit perfectly. I cannot wait to wear them on my European vacation in 1 week.

Date of experience: May 27, 2023
Canada
1 review
0 helpful votes
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Le tissus est très laid
June 26, 2023

Les images du site ne correspondent pas a la réalité

Date of experience: May 27, 2023
Canada
1 review
0 helpful votes
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Bon achat
May 27, 2023

Le short fait très bien. La couleur est très belle. Le tissu est de qualité.

Date of experience: May 27, 2023
Australia
1 review
0 helpful votes
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Very good service with prompt delivery and no problems

Date of experience: May 27, 2023
New Zealand
1 review
0 helpful votes
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Ok but not great
June 26, 2023

Definitely around the house items, not wear out to anywhere nice. Very low quality synthetic materials

Date of experience: May 27, 2023
Colorado
1 review
0 helpful votes
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Good quality but sizes are off
May 27, 2023
Updated review

My 20% discount using code SS20 did not apply to my total!
I sent this info in immediately and never got a response.
Two of the items received are a very large fit even though they are size medium like the rest. I will be sending them back. The rest of the items are very nice quality.

Date of experience: May 26, 2023

My 20% discount using code SS20 did not apply to my...
June 5, 2023
Previous review

My 20% discount using code SS20 did not apply to my total!
I just ordered minutes ago.

Date of experience: May 6, 2023
Ohio
1 review
0 helpful votes
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Junk
June 26, 2023

See note above. It will tell you all you need to know.

Date of experience: May 26, 2023
Washington
1 review
0 helpful votes
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Ordered four items, trying to return two of them. I have attempted to reach out to Azzlee via email (as instructed on their return policy) but had gotten no response on how to send the clothes back. I've reached out three times. I'm guessing this is their policy - just don't respond and then say the window to return anything has expired. The sweater received was very cheap looking fabric and the shirt almost shear (not at all what is pictured on the website). Clothes are cute but you don't seem to be able to return them as there is NO customer service, no phone number to call and all emails go to one address. I will never order from them again. Waste of money

Date of experience: May 26, 2023
Texas
1 review
0 helpful votes
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Delivery was slow.
Have contacted customer service to make an exchange on 1 shirt for different size, no response after a week. Return of if one shirt for refund (too sheer) - no response after one week

Date of experience: May 26, 2023
South Carolina
1 review
0 helpful votes
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Products not as appeared in ad
June 26, 2023

The pants I ordered look nothing like what I receive.

Date of experience: May 26, 2023
Canada
1 review
0 helpful votes
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Return
June 26, 2023

I didn't like the clothes.
More than 2 weeks i tried to communicate with customer service.
Seriously,you are so busy!

Date of experience: May 26, 2023
Arizona
1 review
0 helpful votes
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Poor quality and service
June 26, 2023

Shipping was very slow with very little tracking information. I am trying to get an address to return my items and customer service is slow. Have not gotten a return address yet.

Date of experience: May 26, 2023
Texas
1 review
0 helpful votes
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I'm done, writing.
May 27, 2023

I'm done>………………………………….
>……………………………………….!

Date of experience: May 26, 2023
Texas
1 review
0 helpful votes
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Communication
June 26, 2023

Never heard that the item shipped. It just showed up on day 13.

Date of experience: May 26, 2023
Colorado
1 review
0 helpful votes
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Poor
June 26, 2023

Have not had anyone contact regarding return. I have sent 3 or 4 emails

Date of experience: May 26, 2023