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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Minnesota
1 review
0 helpful votes
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Easy to order, came within two weeks of ordering.
Reasonable pricing.

Date of experience: May 28, 2023
New Jersey
1 review
0 helpful votes
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Don't buy from this company
June 27, 2023

Two out of three items COMPLETELY different from the picture on the ad. The customer service is AWFUL. Utterly unresponsive. They will cause their own failure.

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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Clothes
June 27, 2023

So so. Loved the items that fit but having a hard time getting a response from company to send back things that don't fit.

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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Shopping
May 28, 2023

Wonderful easy ordering. Received my item on time.

Date of experience: May 28, 2023
Alabama
1 review
0 helpful votes
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No answer
May 28, 2023

I just want to return the items. They do not represent the pictures.

Date of experience: May 28, 2023
Texas
1 review
0 helpful votes
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No response to request for return
June 27, 2023

None of the items fit properly and the size is one I buy all the time with no issues from other online retailers. I cannot find how to return on their site and no one has responded to my emails.

Date of experience: May 28, 2023
New Zealand
1 review
0 helpful votes
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Byer Beware
June 27, 2023
Updated review

The sweater turned out to have garish colours, very large knit of polyester weaver, and was ugly. Would have had to post it at my expense to the US to return it, but it was actually shipped to me from Auckland, not too far from where I live. Alternately, I was offered a 30% refund and keep the sweater. I chose that option and donated the sweater to the mission. Never Again.

Date of experience: May 27, 2023

Fast and efficient
May 8, 2023
Previous review

Fast and efficient

Date of experience: May 7, 2023
New Zealand
1 review
0 helpful votes
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Pleasantly surprised
May 28, 2023
Updated review

Arrived soon after ordering. The quality of dress fabric was average but styles lovely and prices very reasonable.

Date of experience: May 27, 2023

Easy to order but unsure where this company is based
May 7, 2023
Previous review

Easy to order but unsure where this company is based.

Date of experience: May 7, 2023
New Zealand
1 review
0 helpful votes
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Not a good experience
June 27, 2023

Dress that arrived looked nothing like on your site.
Colour, material and shape all disappointing.

Date of experience: May 27, 2023
Washington
1 review
0 helpful votes
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Scam!
June 26, 2023

Can't return items without sending email first. No response from email and no phone number available

Date of experience: May 27, 2023
New York
1 review
0 helpful votes
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Not crazy about anything
June 26, 2023

One item was out of stock, a few items run small and don't like a couple items now that I've received them.

Date of experience: May 27, 2023
California
1 review
0 helpful votes
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No customer service
June 26, 2023

I have asked three times to return this low quality clothing still have not heard back from customer service

Date of experience: May 27, 2023
Missouri
1 review
0 helpful votes
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I liked some of the clothes. Had a couple of issues I received a 2 piece did not match. Also not responding to emails so I can return items.

Date of experience: May 27, 2023
Arizona
1 review
0 helpful votes
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Good overall experience.
May 27, 2023

Arrived sooner than expected. Quality is fine. Easy purchase process.

Date of experience: May 27, 2023
Illinois
1 review
0 helpful votes
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Too small
June 26, 2023

Even though I ordered larger size than I normally would, the top was way too small. Can't get an answer on how to return it and get credit for the return.

Date of experience: May 27, 2023
Maryland
1 review
0 helpful votes
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No response from company
June 26, 2023

I have sent multiple emails for instructions on returning these items and have had no response

Date of experience: May 27, 2023
Wisconsin
1 review
0 helpful votes
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Very poor service
June 26, 2023

I was due a refund, and after 3 weeks waiting, they don't even respond to my emails.

Date of experience: May 27, 2023
Minnesota
1 review
0 helpful votes
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Well done
May 27, 2023

I received the ordered products in a timely manner.

Date of experience: May 27, 2023
Missouri
1 review
0 helpful votes
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Need a refund
June 26, 2023

I have asked for a refund because the style was not what I expected & it was too long.
I have not gotten a response from you yet.

Date of experience: May 27, 2023
North Carolina
1 review
0 helpful votes
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Return dress
June 26, 2023

Very difficult to return. No phone number given. Response by email very slow. They don't like returns

Date of experience: May 27, 2023