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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Canada
1 review
0 helpful votes
Follow Jacqueline Y.
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This was my first time shopping for clothes online because I usually like to try things on and I like to see the real colour things on me first. However, I'm impressed with the service though not everything fits. The cut of the most of the clothes is very nice. But I will check next time to see which ones are synthetic and which ones are natural materials because it varies quite a bit with the piece.

Date of experience: May 30, 2023
North Carolina
1 review
0 helpful votes
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Returned a dress that was poorly made with iron-on transfer details. I sent the item back on May 3rd. I have sent them over 15 emails with no response. I do not know what to do from here. Good Luck ordering from them.

Date of experience: May 30, 2023
Canada
1 review
0 helpful votes
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Not the best quality in fabrics
June 29, 2023

Need to return and no details on how to do this.sent two emails to get information. Still waiting

Date of experience: May 30, 2023
Oklahoma
1 review
0 helpful votes
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Review
May 30, 2023

Very satisfied with service and the clothing I received.

Date of experience: May 30, 2023
Indiana
1 review
0 helpful votes
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Two women's tops
June 29, 2023

Have not received the two tops I ordered, over 3 weeks ago.

Date of experience: May 30, 2023
Louisiana
1 review
0 helpful votes
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Excellent site
May 30, 2023

The site is very easy to navigate and I received my items as expected. I would order from Azzlee again!

Date of experience: May 30, 2023
New York
1 review
0 helpful votes
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Summer top and bottom
May 30, 2023

True to size very comfortable got a lot of compliments very attractive.

Date of experience: May 30, 2023
Australia
1 review
0 helpful votes
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Not bad
June 29, 2023

Arrived in good time but as always anything you buy before trying is not quite what you expect.

Date of experience: May 30, 2023
Maryland
1 review
0 helpful votes
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10 days later...I got a reply
June 29, 2023

The clothes are poor quality. Dealing with Azzlee was frustrating. For 10 days, I got no reply from Azzlee when I tried to return the order. I sent 8 emails before I got an email reply.

Date of experience: May 30, 2023
Australia
1 review
0 helpful votes
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Returns are a nighmare.
June 29, 2023

The website states a process for returns - that authorisation from the service team is required before sending returns. However, they do not respond. I have used the website link to the team and have also sent 2 emails. Weeks later I am still awaiting a response.

Date of experience: May 29, 2023
Canada
1 review
0 helpful votes
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Waited for MONTHS for delivery
June 29, 2023

I gave this site a try. I have waited for 2 months for delivery. This review was requested BEFORE I even received my order. I would NEVER use this site again

Date of experience: May 29, 2023
Wisconsin
1 review
0 helpful votes
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Returns
June 29, 2023

They won't answer how to send back and it is just for size

Date of experience: May 29, 2023
Arizona
1 review
0 helpful votes
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Shirt
May 30, 2023

It's pretty and finally arrived...a lil slow on delivery!

Date of experience: May 29, 2023
Texas
1 review
0 helpful votes
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I wish there were more descriptions or pictures, like if the pants have an elasticized waist? Can you see through the shirt?

Date of experience: May 29, 2023
Arizona
1 review
0 helpful votes
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Service is terrible, no customer service, i have sent at least 7 emails and they don't reply, there is no way to return anything and no phone number to call

Date of experience: May 29, 2023
Florida
1 review
0 helpful votes
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Order never received
June 29, 2023

I never received my order so I cannot review anything….seems like this is pretty much how this company works. Now to try and get my refund which I understand is nearly impossible

Date of experience: May 29, 2023
Canada
1 review
0 helpful votes
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Disappointed
June 29, 2023

Nothing delivered looked like the fabrics on the ads. Size of t-shirt not even close to advertised image. Tops are cheap and do not have a nice texture. I am not getting replies to my emails for the refund/return process you imposed.

Date of experience: May 29, 2023
Indiana
3 reviews
1 helpful vote
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Disappointed
June 29, 2023
Updated review

The items took a while to be delivered and they are not the best quality. The tops are so thin, I have to wear a camisole under them. The dress quality is again a little lacking. The pants are think, but seem OK, although I have not laundered them yet.

Date of experience: May 29, 2023

Easy to order
May 9, 2023
Previous review

Easy to order. Hopefully shipment will be fast.

Date of experience: May 9, 2023
Utah
2 reviews
0 helpful votes
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So-so
June 28, 2023

The sweater I ordered was missing, and there was no explanation as to why it was not with the other items. Also, I needed to return three of the items and reached out to Azzlee at least three times. There was no response from Azzlee to the emails I sent. So I used the return address on the package and returned them with a written explanation and a copy of the receipt. I hope I am able to get a refund. I probably won't shop with Azzlee again because there's no way to talk to a representative and no one responded to my emails.

Date of experience: May 29, 2023
Italy
1 review
0 helpful votes
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Pessimo
June 28, 2023

Non ho ricevuto nulla... avete forse spedito ma qui nulla è
Arrivato. Vorrei un rimborso

Date of experience: May 29, 2023