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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I never received my blouse! No communication from the Company!
MI never received product I have waited for over five weeks. I want my money back
The order was delivered relatively quickly. The tops were very nice and seemed of good quality. The leggings are questionable.
Very hard to return items that don't fit. It takes a long time to hear from anyone and alot of emails...I still haven't received a return address.
Not the best want return five out of six items ordered
Arrived in time. Not impressed with the quality of the garment
The delivery was very long, the stock is cheap quality, not as the piectures and the size not good. I want to be refund!
Shipping was good, I just didn't get what I ordered clearly a high neck blouse is not a V neck blouse it looks totally different. I'm not sure how this happened. The colours are totally different to the advertised shirt also.so disappointed it what was sent.
I have emailed the company four times and I'm still waiting for an authorization to my product
I have two items that need to be exchanged. I'm having a very difficult time getting Assistance from this company.
I am trying to return products that I order in my correct size and they are 2 sizes to small. I want to return ALL of the items order. I keep getting a run around about a return address. I will be posting to Facebook to my many hundreds of friends not to purchase you clothing and asking them to share. I will also be calling my credit card company to get their lawyers involved is this is not immediately resolved!
Wish I had a phone number for your company.
I probably would have bought more since I like your styles.
I sent two emails asking for return instructions and authorization.
Haven't received any response.
I'm sorry to say that I need to return this blouse due to the fact that it is way too small. Please help me in returning this item.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members