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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Massachusetts
2 reviews
0 helpful votes
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I gave it a try.
June 30, 2023

I only received three of the items (no short sleeved blouse) and they were all too small.

Date of experience: May 31, 2023
North Carolina
2 reviews
0 helpful votes
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Shady business practices
June 30, 2023

Azzlee shipped the wrong product then made me jump through hoops to prove it. Then they offered half a refund although they sent the whole wrong product. I'm still going back and forth with them after 2 weeks. The clothing is ABSOLUTELY not worth what they're charging for it-especially when they ship the wrong product.

Date of experience: May 31, 2023
Virginia
1 review
0 helpful votes
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Yo
June 30, 2023

I bought shirts and pants. The shirts fit and kept the shirts I want to return the pants. I am medium or small and this pants are medium and did not fit me.
I am frustrated with their communication to return these pants. They tell you to contact them for a return. I emailed the returning the pants no response. I could call them they do not have phone number on their web site.

The return policy states return in 30 days. I got the pants 3 days ago. It they do not respond to my email and they do not have a phone number. I do not know if they are purposely not responding to my email and they do not have phone number to call them. I hope this will help customers to think twice before they purchase from this company

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Wonderful
May 31, 2023

Wonderful - easy ordering, quick delivery. Great quality. Please with all aspects of service. Have order again

Date of experience: May 31, 2023
Indiana
1 review
0 helpful votes
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When will I learn?
May 31, 2023

Fir the price I paid for this too, the quality was worth about 1/3 of the price.

Date of experience: May 31, 2023
California
1 review
0 helpful votes
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Shipment
June 30, 2023

Took too long to receive items. Shipment was over a month

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Wrong size
June 30, 2023

I'm not sure where your garments are made, but the 3x size is two ir three sizes too small. I'll be sending them back. Also, I expected a more stretchy material.

Date of experience: May 31, 2023
California
1 review
0 helpful votes
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Poor fabric and construction quality and good luck trying to return anything.

Date of experience: May 31, 2023
Virginia
1 review
0 helpful votes
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Less than one star
June 30, 2023

All the clothes were small, materials seems cheap and flimsy.

Date of experience: May 31, 2023
Idaho
1 review
0 helpful votes
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Getting a refund is almost impossible. I emailed customer service twice with no response and had to file a claim through PayPal. They kept putting off giving me the return instructions, and just wanted me to keep the products for a percentage refund. I would never wear them, so I don't want to keep them. I still have not received return instructions.

Date of experience: May 31, 2023
Michigan
1 review
0 helpful votes
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Meh
June 30, 2023
Updated review

Took over a month to ship to me - clothes are meh - not great quality - sizes are off

Date of experience: May 31, 2023

Can't wait to see the outfits
April 27, 2023
Previous review

Can't wait to see the outfits

Date of experience: April 27, 2023
Michigan
1 review
0 helpful votes
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Good stuff, for the most part
June 30, 2023

I need to return an item. How!? The other 2 items were very nice

Date of experience: May 31, 2023
Maine
1 review
0 helpful votes
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Disappointed
June 30, 2023

I ordered a linen shirt that came in the wrong color.
SKU:AZLB*******
There was no paperwork in the package to allow me to learn how to return it.

Date of experience: May 31, 2023
New Jersey
2 reviews
0 helpful votes
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Frustrating
June 30, 2023

None of the clothes fit, they were too small. Your customer service needs to be revamped. They do not respond to the emails timely. I could not find an email. Very disappointing. I would not recommend this company to anyone.

Date of experience: May 31, 2023
South Carolina
1 review
0 helpful votes
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Disappointed
June 30, 2023

Received 3 of four items ordered about 6 days later than initially stated we would. Also, lack of details about product in their advertisement.

Date of experience: May 31, 2023
Illinois
1 review
0 helpful votes
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First time ordering
May 31, 2023

Will definitely be ordering again! Love my purchases

Date of experience: May 31, 2023
Pennsylvania
1 review
0 helpful votes
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Dresses
May 31, 2023

Fine web site. I enjoyed shopping with all the choices.

Date of experience: May 31, 2023
Virginia
1 review
0 helpful votes
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Great products.
May 31, 2023

Satisfying and professional. Quality is outstanding.

Date of experience: May 31, 2023
Australia
1 review
0 helpful votes
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Easy great selection; will shop again as there are more items I want

Date of experience: May 31, 2023
New Zealand
1 review
0 helpful votes
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Rachael
May 31, 2023

All good good service nice and quick and efficient

Date of experience: May 30, 2023