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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
1 review
0 helpful votes
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Misleading descriptions
July 5, 2023

Two of the shirts I bought are described as sweatshirts. They are not sweatshirts, they are light shirts made from nylon. One especially is made of a horrible fabric that produces incredible static electricity.

Date of experience: June 4, 2023
Colorado
1 review
0 helpful votes
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Feedback
July 5, 2023

Order received. Promised in 8-12 days. Received in 13 days. Products as expected. Happy with one. Okay with second. Need to return third. Return process on one of my three items is TBD. As of now, 6 days after sending a return request, I have not heard back from Azzlee service center. I have 30 days to complete a return. Unsure where I'll have to ship my item/how long it will take to receive my money back. Hoping all goes well.

Date of experience: June 4, 2023
New York
1 review
0 helpful votes
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Shopping
June 5, 2023

Shopping was not an issue. No problems. Website was easy to use.

Date of experience: June 4, 2023
New Zealand
1 review
0 helpful votes
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Pretty Top
June 5, 2023

No problem with the Service but very disappointed that the size runs small.

Date of experience: June 4, 2023
California
1 review
0 helpful votes
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Too easy! If it fits, and looks as great as the photo - I'll be back for more!

Date of experience: June 4, 2023
Alabama
1 review
0 helpful votes
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Horrible. Not as pictured. Not as described. I've never dealt with a company that seemed so reluctant for you to return items. No phone number to speak directly with anyone. They were keeping that return address even after 14 days. I chose to take a 50% refund and keep to clothes. This took almost three weeks after the agreement.

Date of experience: June 4, 2023

Products look amazing!
April 9, 2023
Previous review

Products look amazing!

Date of experience: April 9, 2023
Australia
1 review
0 helpful votes
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Sizing
June 4, 2023

It was way to small I usually take a medium and I ordered large and it is still to small

Date of experience: June 4, 2023
Texas
1 review
0 helpful votes
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Pants not like pictured
July 5, 2023

Size chart was incorrect.
Cut was not as pictured.
No information came in the packaging to allow a return so was unable to address the issues.

Date of experience: June 4, 2023
Maine
1 review
0 helpful votes
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Round and around
July 4, 2023

The shirts I first ordered was to small and the dress looked silly for my age. Rather than taking them back and sending a larger size and refunding the dress they offered me credit. I wish the fabrics used their clothes were more natural! Too much poly Hard to find 2 pieces I liked. Sorry ordered anything. Started in March, final delivery the end of May

Date of experience: June 4, 2023
Canada
1 review
0 helpful votes
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Pretty styles
July 4, 2023

Pretty styles, fabric too thin for my liking. Would not purchase again.

Date of experience: June 4, 2023
Virginia
1 review
0 helpful votes
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Disappointed
July 4, 2023

Quality less than what I expected- t shirt colors are more "neon" than depicted in picture. Ads should list fabric content- pants not worth the money, expected a finer fabric.

Date of experience: June 4, 2023
Missouri
2 reviews
0 helpful votes
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Bad
July 4, 2023

Bad, no arrival, no response to email. Wanted to give them a try. At least they have my money.

Date of experience: June 4, 2023
North Carolina
1 review
0 helpful votes
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Wish everything look better on
July 4, 2023
Updated review

Okay. Wish some of the clothes had a better description. Like the white blouse would look great with a cami under it and the material might snag. I need to return 2 of the items

Date of experience: June 4, 2023

So far so good
May 15, 2023
Previous review

So far so good

Date of experience: May 15, 2023
Illinois
1 review
0 helpful votes
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I'm very dissatisfied because they did not respond to my email requesting return labels having followed their precise directions.

Date of experience: June 4, 2023
Massachusetts
1 review
0 helpful votes
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Great Outcome
June 4, 2023

All purchases proved to be what I expected. Fit perfectly and designed to my liking.

Date of experience: June 4, 2023
New York
1 review
0 helpful votes
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Poor customer service
July 4, 2023

I have sent repeated emails to return my purchase. It took one week for a response and am still waiting for procedure to return the items.

Date of experience: June 4, 2023
Minnesota
1 review
0 helpful votes
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Azzlee
June 4, 2023

Seem to take a little longer to arrive than I expected but all things arrived in good condition

Date of experience: June 4, 2023
Canada
1 review
0 helpful votes
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Return item
July 4, 2023

I send an e-mail to ask for a return and I receive no answer from azzlee

Date of experience: June 4, 2023
Georgia
1 review
0 helpful votes
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Black Cotton Pants
June 4, 2023
Updated review

Hoping for fast shipping! The shopping was easy and simple… very understandable…just slow shipping.

Date of experience: June 4, 2023

Hoping for fast shipping!
May 15, 2023
Previous review

Hoping for fast shipping!

Date of experience: May 15, 2023
California
1 review
1 helpful vote
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Bogus vendor
July 4, 2023

Poor quality clothing. Clothing is not as it appears on website.They make it impossible to return. Do not waste your time and money!
I would give them no stars if possible.

Date of experience: June 4, 2023