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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Nebraska
1 review
0 helpful votes
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Return
July 5, 2023

Do not fit, I want to return this order. Do not fit or look like the picture. Again does not fit. Poor quality.

Date of experience: June 5, 2023
Texas
1 review
0 helpful votes
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Return process
July 5, 2023

I am trying to return the items I ordered. Process requires prior contact with the company, which I did. Still waiting on instructions of where to mail the return.

Date of experience: June 5, 2023
Oregon
1 review
0 helpful votes
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Returns
July 5, 2023

I'm, currently, waiting on further information as to how I return products.

Date of experience: June 5, 2023
New Mexico
1 review
0 helpful votes
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Buyer beware!
July 5, 2023

This site has the slowest customer service.
Overpriced and the cheapest clothing!

Date of experience: June 5, 2023
Tennessee
1 review
0 helpful votes
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Haven't gotten my order
July 5, 2023

I ordered on May 12 and it is now June 5 and I still have not received my order. They took my money from Paypal, but no order delivered.

Date of experience: June 5, 2023
Minnesota
1 review
0 helpful votes
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Avoid.
July 5, 2023

Terrible sizing. Cheaply made clothing. All 3 items went straight to the Goodwill pile because it's too much of a hassle to return them. I'll never order from here again, so disappointing.

Date of experience: June 5, 2023
California
1 review
0 helpful votes
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Never got delivered
July 5, 2023

Order placed on 5/13/23, and was notified on 5/14/23 that shipment was on the way. NOPE. On 5/19/23, order status said it was awaiting USPS pickup in Compton.
3 weeks after ordering, still no delivery.
Pathetic

Date of experience: June 5, 2023
California
1 review
0 helpful votes
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Review
July 5, 2023

The color of pants doesn't match the picture. They are super cute but much brighter than I expected. Worried about finding a top that would even match them

Date of experience: June 5, 2023
New Jersey
2 reviews
0 helpful votes
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Azzlee Clothing
June 5, 2023

I really liked 4 of the items I purchased, but will return 4 others because they don't look good on me. I have been happy with the customer service because I can return the 4 items for a refund. I will be reordering the 4 items I liked in different colors.

Date of experience: June 5, 2023
Colorado
1 review
0 helpful votes
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Delayed but satisfied
June 5, 2023

Was co verses the shipment was lost. Communications were not clear. Yet shipment arrived and I am satisfied.

Date of experience: June 5, 2023
New York
2 reviews
0 helpful votes
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Don't waste your money.
July 5, 2023

I feel this set is cheaply made and overpriced. Colors are dull and fabric is odd.

Date of experience: June 5, 2023
Maryland
1 review
0 helpful votes
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Product runs small
July 5, 2023

Easy to order. Product runs small. Now I need to figure out how to return.

Date of experience: June 5, 2023
Georgia
1 review
0 helpful votes
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Exhausted
July 5, 2023

Items were too small and I still haven't been able to return. I keep getting the run around from customer service. I would have tried to order again, but definitely not after the return experience.

Date of experience: June 5, 2023
Massachusetts
1 review
0 helpful votes
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Lost order
July 5, 2023

Never received my order supposedly it was held up as something not in stock
I have not received or gotten my money back

Date of experience: June 5, 2023
Australia
1 review
0 helpful votes
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Overall review of Azzlee
June 5, 2023

Very easy to deal with this company, no problems at all.

Date of experience: June 5, 2023
Italy
1 review
0 helpful votes
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Ok
June 5, 2023

Tutto bene tg giusta buona vestibilita bel colore!

Date of experience: June 5, 2023
Australia
1 review
1 helpful vote
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SoSo
July 5, 2023
Updated review

While I admit that I should have taken more care with the size chart, the process of exchanging the garment has been less than optimal. I sent three emails over 1.5 weeks before I finally got a response then my chosen option from those suggested has been so far ignored (now heading for 3 weeks since the garment arrived). I was supposed to get details of how to pay for the shipping, hasn't happened. Never again.

Date of experience: June 4, 2023

OK so far
June 14, 2023
Previous review

OK so far. Hopefully the garment is a coat as shown

Date of experience: May 15, 2023
France
1 review
0 helpful votes
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Tout me convient

Service rapide, qualité produit

Date of experience: June 4, 2023
California
1 review
0 helpful votes
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No review
July 5, 2023

The only word to describe my experience is unsatisfactory.

Date of experience: June 4, 2023
Arizona
1 review
0 helpful votes
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Concerned!
July 5, 2023

Disappointed in blouse fabrics and way too baggy (for a heavy person?). Slacks looked good but elastisized waist soo tiny. Would have been much too tight to wear with any comfort. In trying to return my order, it has been a nightmare. They stilll have not sent a return address. They have several other options (they really don't want to accept returns!), but I really need the credit back on my charge card. I am happy to pay for the return postage, although am now concerned that even if I return everything, will they really credit me? But so far, still no email with the return address!

Date of experience: June 4, 2023