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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Service seemed fine, however it was kind of tricky to track the package. It took about 2 weeks to arrive.
Easy and quick to order. Not true to size! All items were tight
I ordered the cotton pants and have worn them with satisfaction. Have not washed yet, but like the comfort and style.
It took forever to get a response from customer service. Still waiting for a response to my 2nd question.
No problem dealing with this supplier. Item arrived promptly.
It was a nice shopping experience. I will shop again.
The merchandise looks so much better in the pictures.
So far so good. I'm hoping the merchandise I ordered is as good as it looks! Seems to have good reviews.
Fabric is not as expected. More likely for a nightgown.
Customer service is nonexistent. Replies we late or nonexistent.
None of the pants fit and I did not like the material for the tees.
Once you place your order, if you have questions or concerns, you will probably not be able to reach anyone. The products are nice once you get your order. But order up a size.
I have contacted Azzlee as directed and still have not received a return label to return the items I ordered. Followed your directions to the letter and you are dragging your feet helping me! Will NEVER shop with you again.
Things arrived on time. Quality was nice. Sizing is small compared to Canadian / US sizing even with going up a size.
I have two shirts I need to return of T-shirts I never received, and it's not being handled. This needs to be taken care of immediately.
Ordering went smooth. Delivery time was fast. I ordered medium size for four tops. Two fit nicely and two were too tight. That was disappointing. The styles are beautiful. I wish they'd fit.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members