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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Connecticut
1 review
0 helpful votes
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Dissatisfied
July 11, 2023

Poorly made blouse and pants. Definitely not to size. Top was at least 2 sizes smaller than advertised. Will never order from you again.

Date of experience: June 11, 2023
Florida
2 reviews
0 helpful votes
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Clothes run very small
July 11, 2023

I orders 3 pieces, all 3X. I usually wear 2x or 3x, depending on the cut. I could not fit any of the pieces I tried on. Attempting to return

Date of experience: June 11, 2023
New York
1 review
0 helpful votes
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Not pleased with purchase
June 11, 2023

I do not like the quality of the merchandise. I want to return both outfits. I'm still waiting for a response.

Date of experience: June 11, 2023
California
2 reviews
0 helpful votes
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Top and pant
June 11, 2023

It was ok but it took long time for delivery and size are not the same I ordered. Medium two were ok but the other were either too big and small

Date of experience: June 11, 2023
Illinois
1 review
0 helpful votes
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Bizarre Merchandise
July 11, 2023

Each purchase was unwearable. The fabric was cheap and had an industrial smell. The material on the shirt was almost see-through and the pants, unfortunately, felt like rubber.

Date of experience: June 11, 2023
New York
1 review
0 helpful votes
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Haven't received my order
July 11, 2023

It has not been a good experience, I never been through anything like this. I usually order from Amazon. They have no customer service you do it through email.And still don't get any answers.

Date of experience: June 11, 2023
New Hampshire
1 review
0 helpful votes
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Somewhat pleased
July 11, 2023

Everything went fine until I tried them on and they are too small. I would like to return but you dont make that easy.

Date of experience: June 11, 2023
Canada
1 review
0 helpful votes
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Excellent quality
June 11, 2023

I ordered four blouses. Sizes are accurate. Nice material quality.

Date of experience: June 11, 2023
California
1 review
0 helpful votes
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Disappointed
July 11, 2023

Sizes are not accurate. No instructions how to return them

Date of experience: June 11, 2023
New Zealand
1 review
0 helpful votes
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I was not happy with the quality of the product I purchased. Colour was different from that advertised; the material was think and didn't hang well.

Date of experience: June 10, 2023
California
1 review
0 helpful votes
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I am still waiting to receive my merchandise?Their customer service department is extremely slow right along with their delivery process. I have been waiting since April. There was one item that I ordered that they didn't have and they held up the rest of the order, it took 4or 5 days until they sent me an ok on a new item and still more time until it was shipped. Hopefully I receive it before summer is over.

Date of experience: June 10, 2023
California
1 review
0 helpful votes
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I sent a response to the azzlee email requesting info to return the dress and the beige pants. Have not received a response to that email.

Date of experience: June 10, 2023
California
1 review
0 helpful votes
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Very upset
July 11, 2023

I purchased 2 top and paid over $50 the first week in May. They did not fit so I returned them in the same package with the receipt and tracking # to the return address on the package. After mailing them I got an email giving a different address to return. I already had mailed them back. I got a tracking receipt and # from the post office which you asked for. I have emailed twice with the info you wanted. It has been over a month since I returned the 2 tops and have yet to get my money back! Not a happy customer.

Date of experience: June 10, 2023
Minnesota
2 reviews
0 helpful votes
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Totally unsatisfied.
June 10, 2023

Still have not recieved my order.Horrible. No response to my email. Then you claimed I changed my address. Really...how stupid/

Date of experience: June 10, 2023
Michigan
1 review
0 helpful votes
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Okay
June 10, 2023

Hard to track order. Took awhile for the order to get here.

Date of experience: June 10, 2023
Virginia
1 review
0 helpful votes
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Nobody responded to my email for several days. Despite the fact that it was more than a week before I got delivery, there was nothing that could be done to correct the mistake.

Date of experience: June 10, 2023
Canada
1 review
0 helpful votes
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Beware
June 10, 2023

I wish they would qute the cost in Canadian dollars before you complete the check out, It is misleading for Canadian customers,

Date of experience: June 10, 2023
Texas
1 review
0 helpful votes
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No thanks.
July 10, 2023

It was ok. I was disappointed in the blouses they look better on the add on Instagram.

Date of experience: June 10, 2023
Oregon
1 review
0 helpful votes
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Return
July 10, 2023

I need to return both items as the sizes are not as they say I have emailed FIVE times and still can't get the info to return the items. Very disappointing.

Date of experience: June 10, 2023
Washington
1 review
0 helpful votes
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This survey came in response to my 2nd request to Azzlee for a return address. I can comply with Azzlee's instructions for returns but my 30 days are going to expire if I don't receive an address soon to ship my items back. Frustrating!

Date of experience: June 10, 2023