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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Pennsylvania
2 reviews
0 helpful votes
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No one will get back to me
July 12, 2023

Apparently you can't return an item without contacting them and receiving a correct address to which to send your return. I have sent many emails. No one will send me the address.

Date of experience: June 12, 2023
Australia
1 review
0 helpful votes
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Xxx
July 12, 2023

Top was not the same 'sloppy joe material that was advertised in the photo.

Date of experience: June 11, 2023
Minnesota
1 review
0 helpful votes
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Sizes are not accurate. The clothes are not anything like what you see on the website.

Date of experience: June 11, 2023
New Zealand
1 review
0 helpful votes
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Multi colored jacket
June 12, 2023

Excellent customer service. Received jacket in a few days of ordering.

Date of experience: June 11, 2023
Australia
1 review
0 helpful votes
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Very disappointed
July 12, 2023

I received an email to see if I had received my order or not. And of course I haven't. Then I got an email back to say it was out of stock and I had to send a link for the order. So don't they have my order? May 12 th I placed this order. Incredibly slow!

Date of experience: June 11, 2023
New Zealand
1 review
0 helpful votes
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Product received is not like the image shown on the website it looks like something my grandmother made for me when I was 8 years ild out of scraps of yarn

Date of experience: June 11, 2023
California
3 reviews
0 helpful votes
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Good experience
June 12, 2023

Easy ordering. Really Like the shirt. Would order from them again.

Date of experience: June 11, 2023
Canada
1 review
0 helpful votes
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T-shirts
July 12, 2023

I want to send back for refund but am not getting any help so far

Date of experience: June 11, 2023
Indiana
1 review
0 helpful votes
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Beautiful
June 11, 2023

I ordered this dress for my daughters wedding. I was very disappointed that the bust area is so small. When women wear plus sizes, they usually have bigger breasts. I pulled it down but was very tight. The rest fit well. The arm holes are fine and the flare of the dress fine. I liked that it has a lining. It's very soft.

Date of experience: June 11, 2023
New York
1 review
0 helpful votes
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Very Unhappy
July 12, 2023

Merchandise is nice but buyer beware if you have to return something. VERY long process to return. I've never experienced anything like it. Still waiting for a response from customer service to give me the okay to return my items...WHAT!? It has been going on for three weeks and still no response.

Date of experience: June 11, 2023
Ohio
1 review
0 helpful votes
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Items are too small
June 11, 2023

I need to return all of the pieces I received. They are beautiful, and different from other blouses I've seen. But with my shape even a larger size would not do well. Please let me know what I need to do to return them. Thank you.

Date of experience: June 11, 2023
Italy
1 review
0 helpful votes
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Materiali e disegno diverso dalla pubblicità. Pubblicità fuorviante. Reso a carico di chi acquista

Date of experience: June 11, 2023
Washington
1 review
0 helpful votes
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Very disappointed!
July 11, 2023

My order was very slow coming. There were only 2 of the things I ordered in the package. They didn't fit. And there seems to be no way to return them. Very disappointed!

Date of experience: June 11, 2023
Canada
1 review
0 helpful votes
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Not great.
July 11, 2023

It was okay. I'm just not happy about how long it took for the items to arrive (3 weeks) and I don't like the pants. Have sent a message about returning them but have not heard back yet. A bit disappointed.

Date of experience: June 11, 2023
North Carolina
1 review
0 helpful votes
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No Response from Azlee
July 11, 2023

I have asked for instructions on how to make a return and have been ignored

Date of experience: June 11, 2023
Washington
1 review
0 helpful votes
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So Disappointed
July 11, 2023

So disappointed, clothing runs small, when asked about returning they refused the merchandise and it was not even wore, just tried on. Very disappointed in merchant.

Date of experience: June 11, 2023
Colorado
1 review
0 helpful votes
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I ordered at the end of April for my vacation at the end of May and it arrived after I was gone. When I finally got home and tried it all on, nothing fit. It was all sized wrong. I've contacted them 3 times since then and they won't get back to me. Horrible experience.

Date of experience: June 11, 2023
Alabama
1 review
0 helpful votes
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My experience with this company has been good. I will order again!

Date of experience: June 11, 2023
California
1 review
0 helpful votes
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Disappointed
July 11, 2023

I was quite disappointed by the quality of the merchandise.

Date of experience: June 11, 2023
Illinois
2 reviews
0 helpful votes
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Stylish
June 11, 2023

Very stylish, they are comfortable and fit well. I would order again as long as there's no hand washing items.

Date of experience: June 11, 2023