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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Wisconsin
1 review
0 helpful votes
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Pink sunflower t-shirt
June 12, 2023

The price was right and the shirt arrived in a timely manner. The size [2X} runs a little smaller than the other 2X shirt I bought from Azzlee. Something I didn't notice on the picture was some dark shading on the bottom of the flower making it look like a grease spot which my sister commented on. Since I didn't notice it myself I will continue to wear it and hope no one ellse sees it as dirty.

Date of experience: June 12, 2023
District of Columbia
1 review
0 helpful votes
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Very satisfied
June 12, 2023

I ordered clothes for my sister and my self and we loved everything we ordered.

Date of experience: June 12, 2023
Georgia
1 review
0 helpful votes
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Return process
July 12, 2023

I have been trying to return products that did not fit per your size chart. It is been over a week from the first time i contacted you and still haven't been given information to return the shirts.( which i spent over a hundred dollars) i was going to reorder the shirts in a size that would fit but with the poor service I am receiving for the return I will probably not

Date of experience: June 12, 2023
New York
1 review
0 helpful votes
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Not great so far. Delivery was good. When I received address 30 minutes later, I contacted them to let them know the dress was way past my ankles. They did not reply back to me for several days.

Date of experience: June 12, 2023
Pennsylvania
1 review
0 helpful votes
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This place sucks
July 12, 2023

I will never do business with them again. I am trying to return and they are refusing to give me return instructions. I have a funny feeling that they are stretching this process out until the 30 day return process expires.

Date of experience: June 12, 2023
Canada
1 review
0 helpful votes
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Poor return policy
July 12, 2023

I ordered two items from Azlee and wished to return these items since they were of poor quality - nothing like the pictures posted.Having contacted Azlee via email a week later was told they could only offer me a partial refund. If I sent them back the cost of shipping would be mine since they are in the united states of America.

Date of experience: June 12, 2023
Illinois
1 review
1 helpful vote
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Horrible customer service
July 12, 2023
Updated review

Followed size chart and clothing still did not fit. Took at least 5 or more emails to get them to supply an address for a return - think they were trying to stall so that I'd be stuck with the merchandise. Will never order from them again.

Date of experience: June 12, 2023

Very easy to search
May 20, 2023
Previous review

Very easy to search. Hassle free and no strong arming to purchase.

Date of experience: May 20, 2023
Canada
1 review
0 helpful votes
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Smart looking clothes
June 12, 2023

I am happy with the purchase from these guys. The only concern is that most of thd material of thd shirts is not cotton & I don't find it comfortable in summer.

Date of experience: June 12, 2023
Florida
1 review
0 helpful votes
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I purchased 5 items, was not happy with any of them, I have tried to return these items 5 TIMES! I completed the return item boxes on your website 5 TIMES and cannot get any assistance in returning these items. Awful customer service.

Date of experience: June 12, 2023
Ohio
1 review
0 helpful votes
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Very pretty floral design
June 12, 2023

The V-neck floral top is very pretty and linen-like but it runs quite small - the XL looks more like a M in US sizing; The V-neck leaf print is beautiful and the fabric is nice to the touch; sizing on this one seems to be equivalent to US sizing.

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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Terrible customer service
July 12, 2023

No response to multiple emails. I have tried to reach out to request a return but no response.

Date of experience: June 12, 2023
Puerto Rico
1 review
0 helpful votes
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Not good.
July 12, 2023

After bought it, i received an e mail saying that "we cannot deliver to Puerto Rico due to shipping" then i received the credit in my checking account three weeks later. The incredible is that my wife bought the same shirt on another site and in one week she received.

Date of experience: June 12, 2023
New York
1 review
0 helpful votes
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Azzlee is my new best friend.
June 12, 2023

Perfect selection for my needs and great service! I'll keep them on my favorites.

Date of experience: June 12, 2023
South Carolina
1 review
0 helpful votes
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Overall experience
June 12, 2023

The picture of the dress was lovely. However, I failed to read that it was made of spandex. I got 2 sizes bigger than I wear but they still were too small. Thus making me look like a badly stuffed sausage.

Date of experience: June 12, 2023
Texas
1 review
0 helpful votes
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Mostly Pleased
July 12, 2023
Updated review

Most of the products I received are nice. A couple of them have been disappointing in quality and endurance.

Date of experience: June 12, 2023

So far I LOVE the products I have received and look...
May 22, 2023
Previous review

So far I LOVE the products I have received and look forward to continuing to purchase more!

Date of experience: May 22, 2023
New York
2 reviews
0 helpful votes
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Runs small
June 12, 2023

I wear size small. Needed a large. Shrunk after washing and drying.Then they were perfect!

Date of experience: June 12, 2023
Canada
1 review
0 helpful votes
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The site is easy to shop
June 12, 2023
Updated review

Easy to shop site however more pictures of the garments from different angles will be great! Many items have only pictures of the front..

Date of experience: June 12, 2023

Easy to shop site
May 21, 2023
Previous review

Easy to shop site.

Date of experience: May 21, 2023
France
1 review
0 helpful votes
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Dresses
July 12, 2023
Updated review

No description of fabric and when I received it, the quality is cheap

Date of experience: June 12, 2023

No description of fabric
May 23, 2023
Previous review

No description of fabric

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
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Most of the items I ordered just didn't fit me well and I didn't care for the materials they use.

Date of experience: June 12, 2023
Pennsylvania
1 review
0 helpful votes
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Failure
July 12, 2023

Not happy. Feel cheated. Will not order from this company again.

Date of experience: June 12, 2023