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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
1 review
0 helpful votes
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Poor quality overall
July 13, 2023
Updated review

All items are poor quality and made small in size noted. I will never buy from this company again. Complete waste of money!

Date of experience: June 13, 2023

Good so far
May 23, 2023
Previous review

Good so far- looking forward to seeing the quality of the items purchased.

Date of experience: May 23, 2023
Italy
1 review
0 helpful votes
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All trousers are OK
June 13, 2023

Perfect size and all is like in photos
Thank you so much...You made me very happy!

Date of experience: June 13, 2023
New Jersey
1 review
0 helpful votes
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Love my purchase
June 13, 2023

The clothes I purchased were nicer than I expected. I will definitely order again

Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
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The website entices you to believe that their products are high quality, but DON'T BE FOOLED! Their fabrics hold the same quality as cheap Halloween costume material and their return policy is completely smug and unhelpful.

Date of experience: June 13, 2023
New Jersey
1 review
0 helpful votes
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No refund
July 13, 2023
Updated review

Horrible. Trying to get a return address is impossible.

Date of experience: June 13, 2023

All very good
May 21, 2023
Previous review

All very good

Date of experience: May 21, 2023
North Carolina
1 review
0 helpful votes
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Clothes very stylish but too small for me.
June 13, 2023
Updated review

I am trying to return the clothing but thus far I am having no success. I feel sure that it will all work out.
Customer service is very nice and seems to want to help me.

Date of experience: June 12, 2023

Nice Selection
May 23, 2023
Previous review

Nice Selection

Date of experience: May 23, 2023
Texas
1 review
0 helpful votes
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Waste of money and time
July 13, 2023

Total Chinese crap clothes. Plus, it is impossible to contact these people in order to make returns. I had to stop payment via my credit card company.

Date of experience: June 12, 2023
Australia
1 review
0 helpful votes
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Sad
July 13, 2023

I looked foward to receiving my order because it looked great on the website. Unfortunately it is not. It is poorly made.

Date of experience: June 12, 2023
Australia
1 review
0 helpful votes
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Not colour scheme I expected
July 13, 2023

Had no reply to
The 2 emails I sent regarding this purchase

Date of experience: June 12, 2023
Texas
1 review
0 helpful votes
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Cheri
July 13, 2023

I love the blouse but too tight around the hips. Need to exchange for a larger size.

Date of experience: June 12, 2023
Washington
1 review
0 helpful votes
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Bad
July 13, 2023

The return process is horrible. Nothing fit. I emailed to return things and got no response for days. Finally got a response and they tried to convince me to keep the clothes. I had to ask again to return things. They finally gave me the address to send it too. Now my fingers are crossed that they will actually give me a full refund.

Date of experience: June 12, 2023
Georgia
1 review
0 helpful votes
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Horrible
July 13, 2023

Terrible customer service. No one would even contact me to do a return. No one would help me. Worst company I have ever done business with, but obviously you don't care. Have had to take matter up with bank.
Thanks for nothing.

Date of experience: June 12, 2023
Australia
1 review
0 helpful votes
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Good service
June 13, 2023

Item came in good time, well wrapped. No problems.

Date of experience: June 12, 2023
Australia
1 review
0 helpful votes
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DISATISFIED
July 13, 2023

The item I received was not what I was expecting and I contacted Azzlee to say I was returning the item and request a refund or credit. Azzlee advised me not to return the item as the warehouse is now in the USA. Azzlee offered me a 30 percent refund on the order which I accepted. To date I have not received the refund.

Date of experience: June 12, 2023
New York
1 review
0 helpful votes
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Great experience
June 13, 2023

The capri pants came quickly and fit well. The length is perfect

Date of experience: June 12, 2023
Alabama
1 review
0 helpful votes
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Return
June 13, 2023

I would like to know the best way to return the 2 items. They did not fit me.

Date of experience: June 12, 2023
Florida
1 review
0 helpful votes
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Fantastic Company
June 13, 2023

Everything fits well, I am pleased with my order. All of my order is lovely and my family really like what they see.

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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Return
July 13, 2023

I am trying to do a return but Azzlee is not responding to my email

Date of experience: June 12, 2023
Maine
3 reviews
0 helpful votes
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Clear details, and quick.
The details of the items were clear, though it would be helpful to show the item when it is not on a model.

Date of experience: June 12, 2023

Clear details, and quick
May 23, 2023
Previous review

Clear details, and quick.
Thank you.

Date of experience: May 23, 2023
South Carolina
1 review
0 helpful votes
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I'd like to return this
July 12, 2023

I'd like to return this. It was too tight in the bust and the fabric was not as I expected.

Date of experience: June 12, 2023