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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Indiana
1 review
0 helpful votes
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Unhappy
July 14, 2023

Ordered item arrived and not right size. Have been trying to return item and have a refund sent. I won't order again as to hard to deal with.

Date of experience: June 14, 2023
Pennsylvania
1 review
0 helpful votes
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Ok
July 14, 2023

I bought several shirts, I needed to return just 1 and felt like you wanted to wheel and deal. That's not acceptable so I won't be buying from you

Date of experience: June 14, 2023
Indiana
1 review
0 helpful votes
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Returning of product
July 14, 2023

Not happy with policy! Not able to return the top I ordered, it was too small.

Date of experience: June 14, 2023
Connecticut
1 review
0 helpful votes
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Clothing
July 14, 2023

Items were very clinging not good for a person with alittle extra weight. Send a return email request two days ago and still haven't heard from them

Date of experience: June 14, 2023
Illinois
1 review
0 helpful votes
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Azzlee May 2023
June 14, 2023

Everything shipped quickly, and I love two items! One item did not work for me, and I am having difficulty initiating a refund for it. Been trying to contact them using their instructions because "permission to return an item" must be requested and approved prior to returning it. I will follow up this review if and when I am successful in receiving a refund.

Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
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Great Customer Service
June 14, 2023

I was very satisfied with the customer service from this Company.

Date of experience: June 14, 2023
Australia
1 review
0 helpful votes
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Not received
July 14, 2023

I got an e.mail from Azzlee asking if I had received my purchase. I had not received it and told them so. I am still waiting on a reply.

Date of experience: June 13, 2023
Colorado
1 review
0 helpful votes
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Very disappointing
July 14, 2023

The quality of the clothing is poor. The sizing is small and it is difficult to return and get your money back. Return shipping is at your own cost and they give you the run around when you try to return. Awful service!

Date of experience: June 13, 2023
Massachusetts
1 review
0 helpful votes
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Unsatisfied
July 14, 2023

I have never received the clothes. Please contact me immediately.

Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
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Somewhat dissatisfied
July 14, 2023

Two items were too small.and one was too big. I will n'estima te ordering again.

Date of experience: June 13, 2023
Washington
1 review
0 helpful votes
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Nice clothes
July 14, 2023

Still waiting for a response to return some shirts that are too small. Quality of clothes are good, just to small on some tops.

Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
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Buyer Beware
July 14, 2023

Would never order from this company again. Very slow to deliver, merchandise not as advertised and returns are costly. Customer service is extremely slow to respond.

Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
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Not satisfied
July 13, 2023

I placed the order May 23 and received Jun13
Size is not true, material is still bad not even to wear as a PJ

Date of experience: June 13, 2023
Maryland
1 review
0 helpful votes
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Pretty flowered dress
July 13, 2023

The experience was most satisfactory from ordering to delivery. The dress was inexpensive and suited the occasion.

Date of experience: June 13, 2023
Montana
1 review
0 helpful votes
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My order was placed on June 3rd, received on June 3rd with a delivery date of June 6th. Where is my order? The tracking indicates it was sent from Los Angeles and is now (June 12) in Greenwood, Indiana. I live in Helena, MT. Do they not own a map? Customer service is MIA with zero response. Stay away from this company if you live anywhere out of CA. Come on! Please use UPS instead of USPS. So frustrating!

Date of experience: June 13, 2023
Michigan
1 review
0 helpful votes
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Dissatified
July 13, 2023

The return policy is unclear when ordering, if I had know all the details that have to be met in returning this item I would never have ordered it without getting back my full payment.

Date of experience: June 13, 2023
Florida
3 reviews
0 helpful votes
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Returns
June 13, 2023
Updated review

My tops were too small and communication concerning exchange has been slow. But finally got the right information.

Date of experience: June 13, 2023

My tops were too small and communication concerning...
June 20, 2023
Previous review

My tops were too small and communication concerning exchange has been slow

Date of experience: May 21, 2023
California
1 review
0 helpful votes
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I love this product just wish it all would have fit. Pants were okay but none of the tops fit; very small.

Date of experience: June 13, 2023
California
1 review
0 helpful votes
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A Shopping Disaster
July 13, 2023

25 days after placing an order for several items, they have not arrived and there's no way to see where they are in the shipping process. Never again for this vendor.

Date of experience: June 13, 2023
Washington
1 review
0 helpful votes
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Quality not there...
June 13, 2023

Many nice items...some a little on the expensive side. I received the items and of course, washed everything. The quality of the items is good but not great. Would probably not purchase from this site again.

Date of experience: June 13, 2023