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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Minnesota
1 review
4 helpful votes
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Return policy challenging
July 15, 2023

Not easy to return. Have to start by emailing service department and wait for return email two days later. Told there is a deadline to return (or pay), you have a choice to receive a discount on the item (don't want if they don't fit) OR return at your own expense. And asked my choice. I wanted to return but had to wait for a return address from their May 11 email until June 5th (after my April 21 purchase). It's past 30 days. Had to dispute on my credit card.

Date of experience: June 15, 2023
Alabama
2 reviews
0 helpful votes
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Not happy
July 15, 2023

I hate dealing with foreign distributors but never know till it's too late, then they charge you more for international fees and now i can't wear it or get a refund because in the meantime, someone has hacked my account

Date of experience: June 15, 2023
California
2 reviews
0 helpful votes
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Summer outfit
June 15, 2023

Faster than expected delivery, packaged nicely. Quality was nice, fit is good.

Date of experience: June 15, 2023
Minnesota
1 review
0 helpful votes
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A Good Buy
June 15, 2023

The sizing was perfect. Article was true to the online picture. I would order again from this site.

Date of experience: June 15, 2023
West Virginia
1 review
0 helpful votes
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I never received the items I ordered. The only way to communicate with this company is through email and they don't respond. I will never do business with them again.

Date of experience: June 15, 2023
Texas
1 review
0 helpful votes
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Unsatisfied
July 15, 2023

I have been trying to start a return and you are slow in responding...still have not been able to return.

Date of experience: June 15, 2023
Italy
1 review
0 helpful votes
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I Was disappointed
July 15, 2023

This problem occourred for the first time
I didn't get the order stuff.
I won't buy anymore stuff from the United States.

Date of experience: June 15, 2023
Texas
1 review
0 helpful votes
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Horrible -- poorly made
July 15, 2023

Hello, everything I recevied was too small. I ordered a large. A large for this company and manufacturer must be at 8-10. The clothers are not as cute as pictured. Never again.

Date of experience: June 15, 2023
New York
1 review
0 helpful votes
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Sucks
July 15, 2023

I have been waiting 3 1/2 weeks for my purchase and still nothing! Not a good experience

Date of experience: June 15, 2023
California
2 reviews
0 helpful votes
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I think I am done
July 15, 2023

Keep seeing fun designs/ideas but the execution keeps showing up poor.
Waiting to see quality in the fabrics and materials, and sizing consistency. I think I am done ordering Noracora products...and I have done a lot but this is a recurring problem...especially in the fabric.

Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
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Tre décevant
July 15, 2023
Updated review

Rien ne correspond aux photos du site. De plus, meme si j'ai bien vérifié la grandeur que je commandais (2 fois)on m'a envoyé une autre grandeur et ma grandeur commandée n'apparait pas sur la facture

Date of experience: June 14, 2023

Tres bien
May 25, 2023
Previous review

Tres bien.

Date of experience: May 25, 2023
Florida
1 review
0 helpful votes
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Very, very dissatisfied customer.
July 15, 2023

Do not buy from this company. They told me I would receive my order in 5 to 8 business days. It has been over a month. They do not respond when inquiring about an order. Terrible customer service, never again.

Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
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Easy to order. Did not take very long to receive the order. Everything fit well. Will definitely order again.

Date of experience: June 14, 2023
Virginia
1 review
0 helpful votes
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Disappointing
July 14, 2023

The clothes look nice on the website but are poor quality and rough

Date of experience: June 14, 2023
Florida
1 review
0 helpful votes
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Poor return
July 14, 2023

Azzlee will not give me the information needed to exchange my purchases for a smaller. They take a week or more to return my emails.They have sent various requests for pictures, SKU numbers and more. It has been almost 3 months and I am still waiting to be able to exchange these items.

Date of experience: June 14, 2023
Texas
1 review
0 helpful votes
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Frustrated
July 14, 2023

I reviewed the size chart and made my own measurements making sure of my sizing only to find out that items didn't fit.

Date of experience: June 14, 2023
North Dakota
1 review
0 helpful votes
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N/A
July 14, 2023

Product looked better than what you actually received

Date of experience: June 14, 2023
Canada
1 review
0 helpful votes
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Returns
July 14, 2023

All items with the exception of the leggings were too small. The clothing is well made, beautiful material and as advertised; however I would say it's not made for curvy figures!

Date of experience: June 14, 2023
New York
1 review
0 helpful votes
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Just the worst from start to finish. Only wish I had read all the reviews which are so true. Merchandise is just terrible; cheap & would never wear it.

Date of experience: June 14, 2023

Never shopped on this website
May 25, 2023
Previous review

Never shopped on this website. Excited about order.

Date of experience: May 25, 2023
Iowa
1 review
0 helpful votes
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Zero customer service
July 14, 2023

I loved this dress in the picture but, it doesn't look anything like that in real life. It's much longer than expected (I'm 5'10") and the color of the jacket is not blue, it's a greenish color that does not match the dress. I contacted the seller to return my items (I bought 2 to make sure 1 fit - that's how much I liked it!) and have heard NOTHING back from them. I am very dissatisfied and will not purchase from this seller again.

Date of experience: June 14, 2023