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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Australia
2 reviews
8 helpful votes
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Not impressed-would never buy from again. Please read my review.

Date of experience: June 17, 2023
New Zealand
1 review
0 helpful votes
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Sorry
June 17, 2023

Good ddddd ddddddd dddddd addddd ddddodd ddddd addddd d ddddd dddddddddd

Date of experience: June 16, 2023
Australia
1 review
0 helpful votes
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Pink jumper
June 17, 2023

Easy shopping experience easy to order
Love the jumper.
Very satisfied overall

Date of experience: June 16, 2023
Texas
1 review
0 helpful votes
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Summer Fun
July 17, 2023

Ordering was a breeze and received it fairly quickly. Love the designs but sadly have to return them, their a little too small and are made with poor grade fabric. I will order for fall to see if they might be heavier fabric.

Date of experience: June 16, 2023
Indiana
1 review
0 helpful votes
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Long Wait
July 17, 2023

Items looked better in pictures than in reality. Not very good quality. Ordered the same tank in 2 different colors, but one was a totally different fit/sewn weird where it didn't fit the same at the shoulders. Need to return 3 out of 4 items of my order.

Date of experience: June 16, 2023
New Jersey
2 reviews
0 helpful votes
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Not Satisfied
July 17, 2023

Not happy... item came much shorter than the picture shows. I could return it but then I'd have to pay for shipping which isn't worth it. Lesson learned, don't buy from these online companies.

Date of experience: June 16, 2023
Oregon
1 review
0 helpful votes
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Bad experience
July 17, 2023

Impossible to get timely answers. I am STILL trying to return items and it has been very difficult. Customer service is lacking and easy return policy is nonexistent.

Date of experience: June 16, 2023
New Jersey
1 review
0 helpful votes
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Product Reviews
July 17, 2023

The product reviews were much better than the quality of the products. I wouldn't make any purchases again through Azzlee.

Date of experience: June 16, 2023
Australia
1 review
0 helpful votes
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No contact
July 16, 2023

Have sent numerous emails regarding returning the items and getting my refund. Emails come back saying email address doesn't exist

Date of experience: June 16, 2023
California
1 review
0 helpful votes
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Ordering was easy, tracking was a little sketchy. I'm really hoping that someone can help me with returns. I don't use PayPal normally and had to set up an account. Not sure who to address my questions to. Should I be asking you or Azzalee?

Date of experience: June 16, 2023
Tennessee
1 review
0 helpful votes
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Disappointed
July 16, 2023

I did not get all the items I ordered and I can NOT get any return information I am not a happy customer

Date of experience: June 16, 2023
Kentucky
1 review
0 helpful votes
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Not great quality
July 16, 2023

Not great quality, but I didn't really expect it to be based on the price. Most things run small.

Date of experience: June 16, 2023
Florida
1 review
0 helpful votes
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Bad review
July 16, 2023

I sent a reply on 6/7/23 stating the blouse was too small. My order # was AZL**************. I paid on my Visa $25.58 for the blouse plus shipping. I said I wanted to return the blouse and receive credit on my Visa card. Wanted to know how and where to send blouse back for credit. Have not heard back from you.

Date of experience: June 16, 2023
Illinois
1 review
0 helpful votes
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Impossible to return
July 16, 2023

The dress did not fit, did not like material, didn't like the color gradient, Have been trying to return without success.

Date of experience: June 16, 2023
Pennsylvania
1 review
0 helpful votes
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Have not received my order
July 16, 2023

This order was delivered to a similar address but the wrong zip code per the delivery history you sent me. I have not received this order

Date of experience: June 16, 2023
Massachusetts
1 review
0 helpful votes
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Not received
July 16, 2023

I have not received the items I ordered. Please advise!

Date of experience: June 16, 2023
Illinois
1 review
0 helpful votes
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Geometric blouse
June 16, 2023

The blouse is s described. It fits perfectly and I love the fabric

Date of experience: June 16, 2023
Virginia
1 review
0 helpful votes
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Very difficult
July 16, 2023

Will not shop again with this company...

Return process should not be that complicated
Items did not appear to look like pictures

Date of experience: June 16, 2023
Canada
1 review
0 helpful votes
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They don't answer emails. Sizing is off and the shirts look nothing like the pictures.

Date of experience: June 15, 2023
Connecticut
2 reviews
0 helpful votes
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Azzlee
June 15, 2023

Very good and very easy! The picture of the top was different which I liked
Perfect for casual and dressy.

Date of experience: June 15, 2023