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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Arizona
1 review
0 helpful votes
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Poor communication
July 18, 2023

I received my order 3 weeks after ordering although I was told it would be delivered in 7-12 days. I sent two emails and received a response one week after sending my first email. This whole time I was now wondering if this business was a scam. I finally did receive my clothes, and after ironing them, I'm sure they will be really cute. Material is not high quality, but I wasn't expecting it to be.

Date of experience: June 18, 2023
Illinois
1 review
0 helpful votes
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Poor service
July 18, 2023

I tried contacting 4 times before I got a response. Very hard to make the return. Still waiting for a refund.

Date of experience: June 18, 2023
South Carolina
1 review
0 helpful votes
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Disappointed. Cheap fabrics and everything is sized wrong.

Date of experience: June 18, 2023
Florida
1 review
0 helpful votes
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Poor quality, size and fitting.
July 18, 2023

I followed the return instructions on the package and the web site has other return instructions, I ended up with no merchandise and no money for the return... SCAM? FRAUD?

Date of experience: June 18, 2023
Texas
1 review
0 helpful votes
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QUALITY products. I purchased clothing here for my mother in the past and they clothing are absolutely beautiful that you cannot find in department stores!

Date of experience: June 17, 2023
California
1 review
0 helpful votes
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Poor quality and service.
July 18, 2023
Updated review

Wanted to return and found it very difficult to return and get someone to contact me. Very disappointing. Finally, had to settle to get half on my refund. What a rip off.

Date of experience: June 17, 2023

I will see
June 24, 2023
Previous review

I will see. Easy but I hope the product is good.

Date of experience: May 25, 2023
Australia
1 review
0 helpful votes
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Like the dress but too small
July 18, 2023

Like the dress but too small, would like to return and get larger size.

Date of experience: June 17, 2023
Georgia
1 review
0 helpful votes
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Great short sleeve options
June 17, 2023

Love many styles and great options for middle aged women.

Date of experience: June 17, 2023
Delaware
1 review
0 helpful votes
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Dissastified
July 17, 2023

The items took much longer than anticipated to receive and I did not like either item on me. I want to return them but it says I must contact Azzlee to return. I have sent several emails and have not heard back yet.

Date of experience: June 17, 2023
Kentucky
1 review
0 helpful votes
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Casual top
June 17, 2023

Top was very cute. True to size. Shipping was fast.

Date of experience: June 17, 2023
Ohio
1 review
0 helpful votes
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Love Azzlee
June 17, 2023

It was fun and love all your merchandise. The fabric was light, and easy to care for.

Date of experience: June 17, 2023
Georgia
1 review
0 helpful votes
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Sent two requests. Been waiting two weeks to hear something

Date of experience: June 17, 2023
New York
1 review
0 helpful votes
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Not a happy customer
July 17, 2023

Was not happy at all …gave them to a friend who normally wears a size 16 …the shorts fit her well …the top was too tight in the bust are

Date of experience: June 17, 2023
Pennsylvania
1 review
0 helpful votes
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Not happy...will not buy from again...false representation

Date of experience: June 17, 2023
Pennsylvania
1 review
0 helpful votes
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Poor
July 17, 2023

Poor material quality and difficult return process

Date of experience: June 17, 2023
Massachusetts
1 review
0 helpful votes
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Disappointed
July 17, 2023

I want to return my items. I cannot find out how to return. Very poor quality clothing. The website is not easy to navigate

Date of experience: June 17, 2023
Connecticut
1 review
0 helpful votes
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I was not happy with the quality or the sizing of the clothes. I reached out to the company. I've returned the items and sent out an email to confirm the return. However they have yet to respond.

Date of experience: June 17, 2023
Indiana
1 review
0 helpful votes
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Worst clothes ever
July 17, 2023

Not true to size. The returns process is the worst. The quality of the clothes is poor. I won't be surprised if I can't return my items. Will probably end up at Goodwill. Don't waste your money at this store.

Date of experience: June 17, 2023
Italy
1 review
0 helpful votes
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Belli
June 17, 2023

I capi sono belli e mi soddisfano. La maglia arancione in verità è tinta mattone

Date of experience: June 17, 2023
Australia
1 review
0 helpful votes
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Good review
June 17, 2023

Good I accidentally ordered 2 tops, I am getting a refund which is good. Azure checked with me if I did actually want 2

Date of experience: June 17, 2023