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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Great fit true to size and just as pictured!I received my order quickly.
The items photographed well but really not of a high quality materials
They didn't fit. I'm waiting for a return address label so I can send them back to you.
I usually wear an xl but it's too tight. Need to size up in shirts.
Not good. Item cheap. Looks cheap. The colour is dull not like in the picture. It doesn't hang right at the front. Hem hangs down. Very disappointed
The blue dress is for my sons wedding. Received and will NOT be wearing it at his wedding.
The blue dress is for my sons wedding… I just hope it is as described.
What experience? Just unsatisfied with the finished product.
Returns are difficult see note below
I wanted a return label and had to write 3 times aver 3 days then was given options for returns, 1 chose 2 and never heard back if that's what would happenT
Found what I wanted and hoping the reviews are acurate
Easy to shop but items run very small and quality is ver light. Returning all items
Didn't receive the shirt. Expect it to ship soon. Otherwise, it was a wonderful experience.
Don't have one ------ ----- - - - - ------------------------------------------------
It has been 6 weeks. Purchased $465 worth of clothing. When I message I get a response once a week telling me my order number does not exist. I sent screen shots of my order with the number and NO RESPONSE! DO NOT ORDER FROM HERE! It's got to be a scam. Filing paperwork tomorrow with my credit card company.
Reasonable but shipping takes too long. Looking to exchange for different size.
I really did like the variety of things that they had prices were a reasonable. Someone did not respond that I didn't get the order and I had to contact them several times before I got any action I would've appreciated just knowing what was going on but I had to reach out before I got any action, but I did get action everything was resolved.
The style or OK but the cloths are very cheaply made and the fabrics are awful. I won't she with you again. Sorry
Please Find My order. I leave for Mexico in #4 Days
Order long before you need what you ordered. Mine came after we got home from vacation, and they sent the wrong sizes for two of the three tops.
The order took several weeks to arrive so order plenty early if the item is for a specific event.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members