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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New Jersey
2 reviews
0 helpful votes
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Zero stars
July 20, 2023

The garments are made of the most terrible thin fabric I have ever seen. Azzlee must own this website because nobody could possibly like these clothes.

Date of experience: June 20, 2023
California
2 reviews
0 helpful votes
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Daisy. T-shirt.
June 20, 2023

I was very happy with my Daisy T-shirt… It looks like it was "hand screened"… I

I'd like to order another one for my daughter-in-law

Date of experience: June 20, 2023
Texas
1 review
0 helpful votes
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Suggestion
June 20, 2023

The only suggestion I have for better service would be to have a means to track the delivery of the order.
Notification of ship date and a tracker number. If that is not possible a clear means to contact a customer service representative.

Date of experience: June 20, 2023
Australia
1 review
0 helpful votes
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Not received
July 20, 2023

I have not received my items but I'm being asked to review them? Can you tell me when I will get them.

Date of experience: June 20, 2023
Australia
1 review
0 helpful votes
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Fitting
July 20, 2023

Check your measurements - pants way too big but used their measurements to pick a size

Date of experience: June 19, 2023
New Zealand
1 review
0 helpful votes
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I ordered the item (pictured above) in good faith but what I actually received was totally different in every respect! As you can see from the photo image - this was to be a coloured 'loose weave' cardigan, predominantly black.
What I got was in no way the same item!
I am so very disappointed.

Date of experience: June 19, 2023
Florida
1 review
0 helpful votes
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Still waiting for response from service team for refund

Date of experience: June 19, 2023
Georgia
1 review
0 helpful votes
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Don't buy
July 20, 2023

Cheap, poor quality, runs small, can't get wrinkles out without ironing. I haven't ironed in last 18 years.

Date of experience: June 19, 2023
Pennsylvania
1 review
0 helpful votes
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Nice pictures, but...
July 19, 2023

The items do not look anything like the pictures. I was disappointed with the colors, which were darker than the pictures.

Date of experience: June 19, 2023
Massachusetts
2 reviews
0 helpful votes
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Not what I was expecting
July 19, 2023

The dress much prettier in the picture. Material is very thin and the dress is shapeless

Date of experience: June 19, 2023
Canada
1 review
0 helpful votes
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Love the Clothing!
June 19, 2023

I have ordered from Azzlee several times before and had great results! This time however, unfortunately the two outfits I ordered where not the right size for me. I normally wear a large and because I wanted this style of outfit to be the baggy look I ordered a size larger XL (16-18) to be safe. Upon receiving the order when I tried on the pants they are so small, maybe a 12 I couldn't get them over my butt without ripping them. I was so disappointed with this as all other orders have been perfect. I am returning this order but will definitely order from Azzlee again as I love the selection of clothing they offer.

Date of experience: June 19, 2023
Nebraska
1 review
0 helpful votes
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Want to return
July 19, 2023

They've offered me a 30% discount by keeping it. Ex postage and return postage. I told them I'd go with the 30% discount with the options I was given. Waiting to hear if I've been credited yet.

Date of experience: June 19, 2023
Colorado
1 review
0 helpful votes
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Returning
July 19, 2023

I need to return two items and have sent an email request but have not received a reply.

Date of experience: June 19, 2023
Texas
1 review
0 helpful votes
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First time
July 19, 2023

The ordering process was professional let's hope the return process goes as well.

Date of experience: June 19, 2023
Utah
1 review
0 helpful votes
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Timely email replies
July 19, 2023

I ordered the sunflower top but had forgotten to change the size from S to 2XL. I noticed immediately when I recieved my confirmation email. I replied right away about the problem, but was told several days later that they did not receive my email in time to change the size. I was going to ship it back, but have decided to keep it and give it to my granddaughter for her birthday. I have already ordered the correct size for myself in a separate order.

Date of experience: June 19, 2023
Washington
1 review
0 helpful votes
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Return difficult
July 19, 2023

The dress was a bit too small and I wanted to return it but the process was ridiculous

Date of experience: June 19, 2023
Michigan
1 review
0 helpful votes
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Bad
July 19, 2023

As of right not I am not very happy and will never order from this website again. Never had so many issues trying to return things that do not fit!

Date of experience: June 19, 2023
Louisiana
1 review
0 helpful votes
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Return
July 19, 2023

I sent a message about a return on these items but have not received anything from you.

Date of experience: June 19, 2023
Florida
1 review
0 helpful votes
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Almost 100% happy
June 19, 2023

Disappointed with material of the blouse but love the pants.

Date of experience: June 19, 2023
Canada
1 review
0 helpful votes
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Pretty blouse
June 19, 2023

The blouse is pretty, perhaps should be a few inches longer as in larger sizes the width is large. I am happy with it

Date of experience: June 19, 2023