Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Azzlee

Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey stargrey stargrey stargrey stargrey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Nan O.
Unfollow Nan O.
Share Review
Report Review

The material has a nice light feel, and the color was accurate to what I ordered. What surprised me was the length. I had wanted calf length, like the model shown, and it is full length on me. I am 5'2, so I probably should have been more careful about ordering and measured my length.

Date of experience: June 21, 2023
Canada
1 review
0 helpful votes
Follow TERESA U.
Unfollow TERESA U.
Share Review
Report Review

Truely disappointed
July 21, 2023
Updated review

Once this company gets your money there is little to no communication. Not user friendly and returns are a nightmare. Beware as I am still waiting for my refund and its been more than 6weeks, grrrrr.

Date of experience: June 21, 2023

Shopping so far was easy and quick
May 29, 2023
Previous review

Shopping so far was easy and quick. Hoping shipping is the same.

Date of experience: May 29, 2023
Texas
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

Nothing fits.
July 21, 2023

I ordered my size and these clothes are definitely made for smaller people!

Date of experience: June 21, 2023
Italy
1 review
0 helpful votes
Follow Cinzia Q.
Unfollow Cinzia Q.
Share Review
Report Review

Acquisto consigliato
June 21, 2023

Credevo non arrivasse nulla dato che entrando nell'area privata de "i miei acquisti " non appariva nessun acquisto e nessun "traccia il mio ordine ". Mi stavo preoccupando anche perché avevo già pagato tutto.
Ho mandato una mail all'azienda e mi hanno risposto molto in fretta rassicurandomi. Nel giro di 3/4 giorni dalla mail è arrivato tutto.

Date of experience: June 21, 2023
Australia
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Share Review
Report Review

Happy with items
June 21, 2023

Happy with my purchase, items are as described and of good quality happy to recommend.

Date of experience: June 20, 2023
Texas
1 review
0 helpful votes
Follow Faye T.
Unfollow Faye T.
Share Review
Report Review

White lace leggings
July 21, 2023

Took forever to get and very disappointed. Lace only on one leg and cheap fabric

Date of experience: June 20, 2023
Michigan
1 review
0 helpful votes
Follow Janet J.
Unfollow Janet J.
Share Review
Report Review

Almost
July 21, 2023

Shopping for clothing online is hard for me. I need to see and feel the material and how it forms to my body.

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
Follow Jacqueline V.
Unfollow Jacqueline V.
Share Review
Report Review

Disappointed in quality and size!
July 21, 2023

Clothes looked very nice online so I ordered in good faith. I was very disappointed in quality and size!

Date of experience: June 20, 2023
Pennsylvania
1 review
0 helpful votes
Follow Deborah H.
Unfollow Deborah H.
Share Review
Report Review

Horrible to deal with. Customer service is non existent and the English used if you do get a standard response is terrible.

Date of experience: June 20, 2023

First purchase
May 28, 2023
Previous review

First purchase. Bought everything a size larger to allow for some shrinking since the size wasn't my measurements. If clothing is quality and fits, I'll be buying more.

Date of experience: May 28, 2023
Australia
1 review
0 helpful votes
Follow Wendy L.
Unfollow Wendy L.
Share Review
Report Review

Was easy to order but that's where it ended. No return details so I could get a refund. Item colour or style was not as described or shown. The top was so ugly. I have wasted my money as I will never wear something so ugly.

Date of experience: June 20, 2023

Great easy to order
May 31, 2023
Previous review

Great easy to order

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
Follow Darcel Q.
Unfollow Darcel Q.
Share Review
Report Review

Not happy
July 20, 2023

Look better in the advertising on the model and the display.

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
Follow Gisele F.
Unfollow Gisele F.
Share Review
Report Review

Return
July 20, 2023

Cannot return nothing fit way too small.It says easy return it's not the case

Date of experience: June 20, 2023
Hawaii
1 review
0 helpful votes
Follow Chris E.
Unfollow Chris E.
Share Review
Report Review

Thanks
June 20, 2023

Good slow delivery but affordable happy overall with the experience

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
Follow Robin A.
Unfollow Robin A.
Share Review
Report Review

Not good
July 20, 2023

Purchasing was easy. Package came in decent time. But trying to return items is difficult. You do not make it easy. And your products are weird. They are made for one body type - tall and thin. I am short, average build. But since I have boobs and a butt - your clothes fit weird. And all your pants are such a strange material. I will not purchase from you again.

Date of experience: June 20, 2023
Michigan
1 review
0 helpful votes
Follow Kathy W.
Unfollow Kathy W.
Share Review
Report Review

Ok
June 20, 2023

First time order was hoping it would get here for a wedding, it did thank you

Date of experience: June 20, 2023
Colorado
1 review
0 helpful votes
Follow COCO Z.
Unfollow COCO Z.
Share Review
Report Review

CAN'T GO BY ADVERTISED SIZES
July 20, 2023

ALTHOUGH YOU CAN RETURN ITEMS - DON'T BOTHER! ITEMS HAVE TO BE RETURNED TO CHINA AT YOUR OWN EXPENSE.
THE SIZING IS A CRAP-SHOOT. ONE BLOUSE I ORDERED A 2XX ACCORDING TO THE SUGGESTIONS AND IT FITS A MEDIUM.
SHAME ON ME FOR SHOPPING OUTSIDE OF AMAZON! I'LL BE MAKING DONATIONS OF NEW CLOTHING ITEMS.

Date of experience: June 20, 2023
California
2 reviews
0 helpful votes
Follow Phil U.
Unfollow Phil U.
Share Review
Report Review

Returns were dealt with properly
June 20, 2023

We had a return due to sizing. Rather than return them, they sent me a gift code to use on another purchase. We paid shipping, but we would have paid shipping to send them back. We have used the gift coupon to purchase another pair of pants.

Date of experience: June 20, 2023
Nebraska
1 review
0 helpful votes
Follow Tina N.
Unfollow Tina N.
Share Review
Report Review

Poor
July 20, 2023

Quality of products is very very poor! Material is too thin and is easily see through.

Date of experience: June 20, 2023
Ohio
1 review
0 helpful votes
Follow Nancy C.
Unfollow Nancy C.
Share Review
Report Review

Great pants
June 20, 2023

Wish delivery had been faster. Otherwise, I was satisfied with the purchase

Date of experience: June 20, 2023
Kentucky
1 review
0 helpful votes
Follow Jacqueline T.
Unfollow Jacqueline T.
Share Review
Report Review

The tops and pants were attractive online and when package was opened, but did not fit well or look good on my 4'10" body. Am trying to return them, but have not received the needed Return Authorization yet. Hope to recieve it before my 30 days is up!

Date of experience: June 20, 2023